Required skills

communication skills to consult and reach agreement on program design with stakeholders

critical thinking skills to analyse conference requirements and develop program options that best meet conference objectives

initiative and enterprise skills to consider and incorporate innovative approaches to program design

learning skills to develop and maintain knowledge of conference programming options

literacy skills to

research and interpret potentially wideranging and complex information sources about conference programming options

develop clear program documentation

numeracy skills to work with conference scheduling and timing issues

planning and organising skills to create cohesive conference programming and scheduling

problemsolving skills to analyse and respond to potential risks and issues in program design

Required knowledge

needs of different conference market segments and relevant stakeholders

associations

corporate

government

conference session formats and the features advantages and disadvantages of different options

current emerging and innovative approaches to conference program design

links between different conference program components and how these affect program design

breaks

business program

plenary

breakouts

catering

links with other parallel events

pre and posttouring elements

pre and posttouring elements

social program

scheduling options and issues for conferences of varying durations

options for conference staging including

key staging components

room layouts

current technologies

educational learning and development principles

learning principles for different groups

varying learning styles

features of learning materials

features of academic abstracts and how these are used

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

design cohesive and practical conference programs that meet overall objectives audience needs and program budgetary guidelines

design multiple and diverse conference programs

integrate knowledge of

needs of different conference market segments

options available to conference organisers in terms of

venues

staging

format

pre and posttouring components

learning and development principles

Context of and specific resources for assessment

Assessment must ensure use of

industryrealistic conferences for which programs are developed Conferences may be created for the specific purpose of skills assessment but must still meet the requirements outlined under Critical aspects of assessment and have commercial community or business relevance Small personal events are not appropriate as a means of assessing an individuals skills and knowledge

venues where conferences are operated

dedicated conference budgets

current industry documentation and publications relating to conference venues

stakeholders with whom the individual consults

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

evaluation of a project to develop a program for a conference

use of case studies or projects to assess knowledge of programming for different types of conferences

written or oral questioning to assess knowledge of conference programming formats and considerations

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector organisation and job role for example

SITTPPD Package tourism products

Conference context, scope and objectives may relate to:

Program requirements may relate to:

Internal and external factorsmay include:

Technologies may relate to:

Learning and development principles may relate to: