Elements and Performance Criteria
- Build a positive industrial relations climate.
- Provide employees with accurate and impartial information on industrial matters likely to affect them.
- Identify and evaluate promptly workplace changes or issues that may cause industrial unrest and take appropriate action.
- Analyse potential causes of industrial unrest in external environments and take appropriate action promptly.
- Create conditions of employment according to relevant legislation and industrial awards or agreements.
- Implement mechanisms for consulting with staff and facilitating two-way communication.
- Ensure induction and training initiatives are used effectively to develop a competent workforce.
- Establish consultative structures for the identification and resolution of grievances.
- Implement formal industrial procedures.
- Contribute to the development of formal industrial relations procedures in consultation with relevant parties.
- Use and monitor agreed procedures to resolve employee relations issues according to organisation policy and legal requirements.
- Monitor agreed processes and make appropriate adjustments in consultation with relevant parties.
- Identify the need for and access specialist assistance in industrial relations matters when appropriate.