This section describes the essential skills and knowledge and their level required for this unit

The following skills must be assessed as part of this unit

literacy skills to process all stock order documents and reconcile incoming stock records against purchase orders

writing skills to record and maintain all stock records and produce complex stocktake reports

highlevel communication skills to inform colleagues on their individual stock ordering and stocktake responsibilities and liaise with suppliers about deliveries and discrepancies

critical thinking skills to allow for the analysis of stock records to determine stock losses and to make appropriate recommendations for improvements

numeracy skills to perform complex calculations involving reconciling stock orders and levels

The following knowledge must be assessed as part of this unit

stock ordering procedures

stock level maintenance techniques appropriate to industry sector

stocktake procedures appropriate to industry sector

stock recording systems

stock security systems and procedures

types of stock control documentation and systems

reasons for stock loss and damage and methods used to control these

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this TrainingPackage

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

ordering control and overall administration of continuous stock supply within a specific tourism and hospitality industry environment

ability to meet accuracy and speed requirements for completion and maintenance of stock records

project or work activities conducted over a commercially realistic period of time so that the stock control and maintenance aspects of this unit can be assessed

Context of and specific resources for assessment

Assessment must ensure

ordering control and overall administration of stock within an operationally realistic tourism or hospitality stock control environment

use of current technology equipment stock documentation and real stock items

access to stock security and stocktake procedures

involvement of internal and external suppliers

Methods of assessment

A range of assessment methods should be used to assess the practical skills and knowledge required to control and order stock The following examples are appropriate for this unit

review of project activities undertaken by the candidate to control stock for a given period of time for a specific outlet

review of stock control activities undertaken as part of industry placement or training with an industry operator

written and oral questioning or interview to test knowledge of security and stocktake procedures

case studies to assess ability to solve problems related to stock control stock loss or security

review of workplace reports and records prepared by the candidate related to stock control

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the candidate

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SITXADMA Perform office procedures

SITXADM001A Perform office procedures

SITXMGTA Monitor work operations

SITXMGT001A Monitor work operations

SITXINVA Manage and purchase stock

SITXINV003A Manage and purchase stock.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors How these skills are applied varies between occupations and qualifications due to the different work functions and contexts

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role

Stock control systems may be:

Stock may include:

Stocklosses may relate to: