Elements and Performance Criteria
- Read workplace documents written in a language other than English.
- Write simple routine workplace documents in a language other than English.
- Prepare accurate routine workplace documents using key words, phrases, simple sentences and visual aids as required.
- Clearly and accurately convey main ideas, facts and details in written text.
- Provide clear written directions and instructions in a correctly ordered sequence.
- Support written communication with use of appropriately sequenced expressions and questions that help define or clarify the goal.
- Write information in appropriate place on standard forms.
- Adhere to workplace and cultural conventions and protocols when preparing written documents.
- Provide written responses to documents in an appropriate form and tone.