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Elements and Performance Criteria

  1. Read workplace documents.
  2. Provide informal written translations.
  3. Write workplace documents.

Required Skills

Required skills

literacy skills in a language other than English to

read and interpret information and workplace documents that include some complex ideas and concepts

write documents that require clear and fluent expression of information and ideas

appropriately structure texts

use language tailored to the requirements of the situation

Required knowledge

linguistic knowledge and writing conventions for the language being assessed including

grammar spelling and punctuation conventions

social workplace and cultural conventions

ways to convey nuances of meaning

technical vocabulary for specific workplace activities

standard formats and protocols for a range of workplace documents relevant to the workplace

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

read and write workplace documents required to fulfil a given job role in a language other than English

read and write a range of workplace documents

write documents with clear and fluent expression of information and ideas correct structure and appropriate style and tone for the audience and workplace situation rare linguistic errors may occur

Context of and specific resources for assessment

Assessment must ensure use of

a real or simulated workplace activity where written communication in languages other than English is required

industry documents such as reports and promotional materials written in languages other than English

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

review of written communications prepared by the individual

written and oral questioning to assess the individuals ability to interpret workplace documents

written or oral questioning to assess cultural knowledge and crosscultural communication considerations

written or oral questioning to assess linguistic knowledge generic structure and other specific language features such as vocabulary and sentence structure

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector workplace and job role for example

BSBWRTA Write complex documents

BSBWRT401A Write complex documents

SITTTSL Prepare quotations

SITTTSL Process travelrelated documentation

SITTTSL307 Process travelrelated documentation.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Workplace documents to be read and informally interpreted may include:

brochures and promotional material

conference programs

correspondence

manuals

menus and wine lists

reports

reservations information

schedules and itineraries.

Documents requiring professional translation may include:

complex contractual documents

complex proposals, submissions and tenders.

Written workplace documents may include:

correspondence

menus and wine lists

promotional material

quotations

reservations information

schedules and itineraries

simple manuals

simple reports.