The Evidence Guide identifies the critical aspects knowledge and skills to be demonstrated to confirm competence for this unit This is an integral part of the assessment of competence and should be read in conjunction with the Range Statements

Critical aspects of evidence to be considered

Assessment must confirm sufficient knowledge of the maintenance tasks required within own area of responsibility within a specific facility applicable to the community recreation outdoor recreation fitness or sport industries

Assessment of performance should be over a period of time covering the prescribed number of categories from the Range Statements that are applicable in the learners work environment

Assessment must confirm the ability to apply this knowledge and appropriate techniques to

clean and service facility areas

use cleaning chemicals compatible to the surfaces being cleaned within the work environment

comply with all safety requirements with respect to the use and storage of chemicals and treatment of spills

perform maintenance duties without inconveniencing clients

maintain adequate stock levels

wear correct protective clothing and dispose of wastes in accordance with legislative requirements and organisations procedures

empty coin stock and maintain machines and notify relevant personnel of faults

maintain a facilityarea using equipment consistent with level of responsibility

Interdependent assessment of units

This unit must be assessed after attainment of competency in the following units

SRXOHSB Follow defined Occupational Health and Safety policies and procedures

SRXOHS001B Follow defined Occupational Health and Safety policies and procedures

This unit must be assessed in conjunction with the following units

Nil

For the purpose of integrated assessment this unit may be assessed in conjunction with the following units

Nil

Required knowledge and skills

Required knowledge

The main types of cleaning agents and their correct uses

Hazards associated with cleaning agents and methods of minimising these

Symbols used to identify hazards

Treatment procedures for chemical spillages on the skin and the floor

The relevant provisions for the employees under the Health and Safety Act pertaining to the handling of cleaning equipment and chemicals

Location of the Health and Safety Act requirements

Organisations codes or practice for dealing with lost belongings and the possible consequences of not following these

Correct clothing equipment and work methods

Correct and hygienic methods for disposing of waste

Organisation ordering procedures

Relevant health and safety legislation

Basic Machinery operation eg whipper snipper lawn mowers cleaners

Types of supplies available and necessary ie Occupational Health and Safety regulations

Required skills

Communicationinterpersonal skills to notify of faults and cleaning schedules

Operating basic machinery

Identifying hazardsunclean areapollution

Using cleaning materials

Gardening and operation of gardening equipment

Cleaning techniques

Monitoring supplies

Writing orderrequests

Checking expiry dates

Organising

Disposal of dangerous materials

Booking procedures

Resource implications

Physical resources assessment of this unit of competency requires access to

A real work environment

cleaning and maintenance equipment

supplies

coin operated machines

Human resources assessment of this unit of competency will require human resources consistent with those outlined in the Assessment Guidelines That is assessors or persons within the assessment team must

be competent in this unit but preferably be competent in the unit at the level above

be current in their knowledge and understanding of the industry through provision of evidence of professional activity in the relevant area

have attained the mandatory competency requirements for assessors under the Australian Quality Training Framework AQTF as specified in Standard of the Standards for Registered Training Organisations

Consistency in performance

Due to issues of variations in work environments this unit of competency must be assessed over a period of time in order to ensure consistency of performance over the Range of Statements and contexts applicable to the work environment at any given time

Context for assessment

For valid and reliable assessment competency must be demonstrated in a real work facility with clients in the community recreation outdoor recreation or sport industries

Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on required knowledge and skills and consideration of required attitudes

Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons

KEY COMPETENCIES

Collect AnalyseampOrganise Information

Communicate IdeasampInformation

PlanampOrganise Activities

Work with Othersampin Teams

Use Mathematical IdeasampTechniques

Solve Problems

Use Technology

These levels do not relate to the Australian Qualifications Framework They relate to the seven areas of generic competency that underpin effective workplace practices

The three levels of performance and denote the level of competency required to perform the task

Use routine approaches

Select from routine approaches

Establish new approaches

Collecting analysing and organising information Collecting information about the facility such as quantities of supplies cleanliness of areas and organising appropriate maintenance work

Communicating ideas and information Communicating maintenance tasks that may impact on the safety of clients

Planning and organising activities Planning and organising facility maintenance

Working with teams and others Coordinating maintenance work with colleagues and clients in order to minimise disruption to service delivery

Using mathematical ideas and techniques Stocktaking and ordering of maintenance supplies

Solving problems Not applicable

Using technology Using current technology for safe operation of equipment etc

Please refer to the Assessment Guidelines for advice on how to use the Key Competencies

Administration

Chemicals

handling

storage

Cleaning agents to be used

Facility/area

General cleaning equipment

Guidelines

Legislative context

Machines

Maintenance

Maintenance activities

Procedures

Safety regulations

Supplies

Wastes

handling

Work environment