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Elements and Performance Criteria

1. Facilitate teams
   • Team goals and performance indicators are identified and clarified
   • Tasks required to achieve performance standards are identified
   • Individual work tasks and roles are allocated to ensure team goals and performance standards are met
   • Work targets and timelines are negotiated to achieve team goals and performance standards
2. Secure resources to support team performance
   • Resources and support needed to complete tasks are identified and negotiated
   • Competency requirements of team are identified and checked against competencies held by team members
   • Workplace learning requirements are identified and addressed
3. Monitor progress towards achieving team goals
   • Work progress is monitored against timelines and performance indicators
   • Team members are informed of progress towards achieving team performance indicators
   • Potential barriers to achieving team goals are identified and corrective action taken

Required Skills

Not applicable

Evidence Required

The assessment process must address all of the following items of evidence

Ability to

Facilitate group processes

Provide mentoring support to others

Provide feedback to individuals on work performance

Identify and address learning needs of team members

Develop plans and schedules to achieve team goals

Identify and negotiate resource requirements to achieve team goals

Monitor team outputs against objectives and make adjustments as required to achieve plan

Represent and advocate on behalf of the team

Inform the team on performance objectives and achievements

Knowledge of

Company and workplace planning processes

Procedures for monitoring and reporting on individual and team performance

Group processes including basic facilitation negotiation and conflict resolution

Competency identification and training arrangements

Stages of team development

Conflict resolution negotiation and problem solving strategies

Relationship with other standards

Prerequisite units

There are no prerequisite units for this competency standard

Coassessment of related units

Other units of competency relevant to the work role should be assessed in conjunction with this unit

Resources required for assessment

Assessment must occur in a real or simulated workplace where the assessee has access to

Opportunities to facilitate team processes

Workplace arrangements for establishing company workplace and team goals

Methods used to measure and report on performance against target

Planning processes

Resources required to achieve team outcomes

Competency recording and workplace training arrangements

Assessment requirements

For information on how to assess this competency standard and who can assess refer to the Assessment Guidelines for this Training Package

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Range Statement

The range statement indicates the context for demonstrating competence. This statement is a guide and unless otherwise indicated, items may or may not apply as required by the work context.

Work is carried out in accordance with company policies and procedures, manufacturer's recommendations, legislative requirements, codes of practice and industrial awards and agreements. Codes of practice include the Sugar Milling Operations Industry Code of Practice

Teams may be a feature of work organisation or formed to address a specific function or issue

Team practices and work allocation occurs within the context of competency and licensing requirements and industrial agreements

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