Elements and Performance Criteria
- Develop and extend assessment expertise
- Lead assessment activities
- Develop and confirm assessment strategies in assessment only pathways
- Discuss and confirm roles, responsibilities and accountabilities of relevant persons
- Confirm and document system and organisational requirements relating to the competence of assessors
- Initiate and develop, where required, partnership arrangements setting out identified roles, responsibilities and services to be provided
- Establish and maintain strategies for communication and networking with and between assessors
- Use leadership skills to provide clear direction, advice and support to assessors
- Identify professional development needs and opportunities for assessors and make recommendations to relevant personnel
- Monitor assessment practice
- Monitor how effectively client/candidate needs are being met
- Monitor how effectively and accurately the designated competency standards are being interpreted by assessors as the benchmarks for assessment
- Monitor how the principles of assessment are being applied in assessment practice
- Monitor assessors’ application of assessment methods and assessment tools
- Monitor how the rules of evidence are being applied in gathering evidence
- Monitor whether assessment is being conducted in accord with the policies and procedures of the organisation’s assessment system
- Monitor whether organisational/legal/ethical requirements are being met
- Apply individual facilitation techniques to guide and support assessors as they work and to improve assessment practice
- Coordinate assessment validation activities
- Access and interpret assessment system policies and procedures relating to validation, and initiate validation in line with organisational/legal/ethical requirements
- Undertake risk assessment/analysis to determine the purpose, focus and context of validation activities
- Consider and determine approaches to validation
- Determine and/or confirm participants in validation, and organise materials and resources needed for validation activities
- Provide guidance and leadership to direct and support participants throughout the validation process
- Finalise and process validation documentation in accordance with assessment system/legal/organisational procedures and present to relevant people, within an agreed timeframe
- Identify recommendations from validation processes and forward to the appropriate authority
- Manage assessment appeals
- Access and interpret assessment system policies and procedures for assessment appeals
- Access, read and interpret documented appeal claims
- Interview relevant parties to the appeal and use negotiation skills to achieve resolution prior to formal appeal, where appropriate
- Constitute appeal panel and set a timetable to hear unresolved claims
- Provide guidance and leadership to panel members and other parties during the appeal process to ensure fairness, equity, verity and relevance
- Check all documentation relevant to the appeal process for accuracy and completeness
- Confirm and record panel decision in accordance with organisational policy and procedures and communicate outcomes to the parties