Required skills

planning and timemanagement skills to mentor in a workplace

oral communication and language skills to motivate learners

organisational skills to provide guidance and feedback to individuals

interpersonal skills to

engage in relationship building including building trust and maintaining confidentiality

respond to diversity including gender and disability

communication skills to use a range of communication strategies including listening questioning and giving andreceiving feedback

initiative and enterprise skills to apply procedures relating to OHS and environmentallegislation in the context of workplace mentoring

Required knowledge

relevant policy legislation codes of practice and national standards likely to impact on the provision of workplace mentoring

training contracts and responsibilities of employer registered training organisation RTO and funding body

training plans and responsibilities

training products and strategies for learning

mentoring methodologies and strategies

acceptable behaviour in the mentoring relationship

equal employment opportunity equity and diversity principles

OHS relating to the work role including

hazards relating to the industry and specific workplace

reporting requirements for hazards and incidents

specific procedures for work tasks

safe use and maintenance of relevant equipment

emergency procedures

sources of OHS information

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Assessment must address the scope of this unit and reflect all components of the unit Arange of appropriate assessment methods and evidencegathering techniques must be used to determine competency A judgement of competency should only be made when the assessor is confident that the required outcomes of the unit have been achieved and that consistent performance has been demonstrated

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

prepare a mentoring plan between the mentor and learner that reflects the scope and substance expected within a plan prepared for a learner undertaking a contracted apprenticeship or traineeship

facilitate at least three mentoring sessions

provide information on sessions including comments and notes from both mentor and learner

Context of and specific resources for assessment

Evidence must be gathered in the workplace wherever possible Where no workplace is available a simulated workplace must be provided

Method of assessment

Guidance information for assessment

For further information about assessment of this and other TAE units refer to relevant implementation guidance published on the IBSA website wwwibsaorgau

Mentoring may include:

Ground rules may include:

Legislation, policy and procedures may include:

Techniques for resolving differences may include:

Mentoring relationship may include:

Stakeholders may include:

Benefits may include:

Benefits to the organisation may include: