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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Analyse company profile
   • Identify broad issues for training through consultation with enterprise personnel and workforce representatives
   • Analyse company background information
   • Identify any key drivers of change impacting on the organisation
   • Develop profile of the industry workforce
   • Identify any compliance, WHS, performance or quality issues that could impact on the effectiveness of the organisation
   • Analyse company and workforce profile for language, literacy and numeracy training implications
2. Analyse English language, literacy and numeracy demands of the workplace
   • Analyse relevant training specification to identify the levels of language, literacy and numeracy required
   • Examine workplace’s formal and informal communication systems and practices to identify the level of language, literacy and numeracy required
   • Identify funding source for training and note parameters of program focus and reporting
3. Provide leadership in developing language, literacy and numeracy skill development plan
   • Design most appropriate mode(s) of training and assessment, given participant profile and workplace operations
   • Design most appropriate program, based on application of conceptual frameworks underpinning adult language, literacy and numeracy teaching in vocational education and training (VET)
   • Develop a language, literacy and numeracy skill development plan for approval by representatives of the training organisation, company or workplace, and the workforce
   • Develop an evaluation strategy to enable ongoing monitoring of the language, literacy and numeracy skill development plan
   • Develop a communication strategy to ensure stakeholders are informed of process, programs, changes and outcomes
4. Identify program participants
   • Design criteria and processes for selection of participants
   • Ensure processes comply with the industrial arrangements of the workplace and funding body requirements
   • Design a pre-training assessment process relevant to needs of learners and reporting requirements
   • Assess the literacy and numeracy skills of potential program participants
   • Develop a profile of potential participants for training purposes
   • Refine training delivery plan to enable maximum participation
   • Liaise with others in the workplace impacted by the training
5. Implement and review the language, literacy and numeracy skill development plan
   • Make arrangements for the delivery of skills development that meets learner and workplace requirements
   • Implement the evaluation strategy of skill development plan
   • Review the implementation of the language, literacy and numeracy skill development plan periodically and make modifications when required

Performance Evidence

Evidence of the ability to:

analyse company background information and consult with company stakeholders at all levels to identify broad issues for training arising from key drivers of change impacting on the organisation

profile industry and company workforce and identify implications for English language, literacy and numeracy training

analyse training specifications and company communication systems and processes to identify the English language, literacy and numeracy demands of the workplace

lead the development of a language, literacy and numeracy skill development plan for a specific workplace, working closely with company, workplace and training provider stakeholders

design a pre-training assessment process contextualised for a specific workplace environment to assess the language, literacy and numeracy skills of potential program participants against the Australian Core Skills Framework (ACSF)

refine training delivery plan to maximise participation by identified program participants and liaise with relevant workplace representatives to make arrangements for worker participation

develop and implement a communication strategy to keep all stakeholders informed and engaged throughout the skill development program

comply with organisational and funding body requirements to implement a language, literacy and numeracy skill development program in a workplace

develop and use an evaluation strategy to review implementation of a workforce skill development plan.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

explain how cross-cultural issues, confidentiality and attitudinal barriers to adult language, literacy and numeracy skill development impact on the design of workplace-based skill development programs and communication strategies

identify potential sources of funding for workplace language, literacy and numeracy skill development and note the program parameters and reporting requirements

explain how workplace language, literacy and numeracy skill development program design is informed by:

adult learning, principles

applied adult language, literacy and numeracy teaching theories

changes in the Australian economic and industrial context that impact workplace LLN requirements

workplace agreements and industrial requirements

outline the role and responsibility of language, literacy and numeracy providers to respond to the individual needs of companies when providing workforce skill development.

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