Elements and Performance Criteria
- Plan and organise despatch operations
- Knowledge of product characteristics and workplace procedures are applied to the analysis of the stock
- Resources including manual handling equipment, employee competencies, storage areas and goods management equipment are identified to match stock characteristics
- Deadlines are scheduled to meet order requirements
- Work processes are planned to meet deadlines
- Organise the storage and despatch of stock
- Employees, equipment and storage areas are allocated and supervised
- Individuals are informed of work requirements and deadlines
- Work processes are monitored to ensure that resources, both human and equipment, are maintained at productive levels and in accordance with workplace procedures and OHS requirements
- Discrepancies in stocks are noted and reported in accordance with company procedures
- Complete documentation