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Elements and Performance Criteria

1. Perform routine gardening activities
   • Carry out routine gardening activities, following any directions from a supervisor or other designated person.
   • Select and use appropriate equipment safely and according to manufacturer's instructions.
   • Follow proven gardening techniques.
   • Wear correct/required clothing according to type of work being completed and prevailing conditions.
   • Carry out tasks according to schedules.
   • Cause minimum disruption to customers and colleagues.
   • Meet quality requirements for completed work.
   • Clean work areas following completion of work.
   • Identify problems requiring specialist assistance and seek help from the appropriate person.
   • Observe safe workplace practices.
2. Monitor the appearance and quality of grounds and gardens
   • Identify sickly and unsightly plants and either treat or remove them.
   • Keep grounds free of litter.
   • Maintain lawns in the condition specified by the enterprise.
   • Keep garden beds and lawns free of weeds.
   • Identify hazards and take action promptly within the scope of individual responsibility.
   • Identify ways of improving grounds and gardens presentation and make suggestions to the appropriate supervisor or other person.
3. Perform administrative tasks
   • Interpret grounds maintenance requests accurately.
   • Clarify instructions with persons making a request, when required.
   • Complete work report forms and other required documentation accurately.
   • Forward documentation to the appropriate person, as required.
4. Maintain and store equipment
   • Identify equipment problems or faults and report them to the appropriate person.
   • Carry out basic maintenance on gardening equipment, according to manufacturer's recommendations and enterprise practice.
   • Store equipment in the designated area.
   • Store equipment in accordance with manufacturer's specifications, enterprise requirements and occupational health and safety standards.
5. Assist in special gardening projects
   • Carry out work on special projects correctly, under direction from the appropriate specialist or supervisor.
   • Liaise with other project members to ensure effective co-ordination of tasks within the total project.
6. Liaise with contractors
   • Establish and maintain contact with appropriate contractors to ensure effective co-ordination of contract work.
   • Provide assistance and information to contractors when required.
   • Relay accurate information between contractors and maintenance supervisors when required.

Required Skills

Not applicable

Evidence Required

Essential Knowledge and Skills to Be Assessed

The following skills and knowledge must be assessed as part of this unit

occupational health and safetyemergency procedures in relation to grounds maintenance

technical procedures for commonly used equipment in grounds maintenance

chemical usage in grounds maintenance

basic gardening techniques

basic plant knowledge

environmental issues and legislation affecting grounds maintenance

principles of planned preventative maintenance

customer service skills

Linkages to Other Units

There is a link between this unit and the following units and combined training and assessment may be appropriate

THTGTMB Carry out general maintenance

THTGTM01B Carry out general maintenance

Critical Aspects of Assessment

Evidence of the following is critical

ability to operate and use all equipment correctly and safely

ability to perform a range of routine ground maintenance tasks within timeframes acceptable to the enterprise

ability to document grounds maintenance

ability to liaise with contractors

knowledge of general procedures and requirements that apply to routine grounds maintenance work

Context of Assessment and Resource Implications

Assessment must ensure

project or workplace activities that allow access to all equipment required for routine ground maintenance and completion of real grounds maintenance activities

completion of ground maintenance activities within timeframes acceptable to the enterprise and which reflect standard workplace practice

Assessment Methods

Assessment methods must be chosen to ensure that grounds maintenance skills can be practically demonstrated Methods must include assessment of knowledge as well as assessment of practical skills

The following examples are appropriate for this unit

direct observation of the candidate undertaking grounds maintenance activities

evaluation of work completed by the candidate

oral or written questions about selection use and maintenance of tools and equipment plants and chemicals

review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

Key Competencies in this Unit

Key Competencies are an integral part of all workplace competencies The table below describes those applicable to this unit Trainers and assessors should ensure that they are addressed in training and assessment

Level Perform Level Administer and Manage Level Design and Evaluate

Key Competencies

Collecting Organising and Analysing Information

For example

Responding to instructions and requests for grounds maintenance

Seeking out and reviewing information related to work activities

Reading and following manuals labels and instruction sheets

Communicating Ideas and Information

For example

Receiving following and giving instructions to others

Completing documentation

Planning and Organising Activities

For example

Planning organising and prioritising work tasks and responsibilities according to standard schedules and timeframes

Making arrangements with specific customers colleagues and departments or sections

Working with Others and in Teams

For example

Working cooperatively with colleagues in completing grounds maintenance activities

Clarifying personal responsibilities

Using Mathematical Ideas and Techniques

For example

Calculating quantities of chemicals required and dilution rates

Calculating numbers of plants required for a given area given growth rate and mature size

Solving Problems

For example

Dealing with hazards

Assessing routine and nonroutine cleaning and equipment maintenance

Using Technology

For example

Using maintenance equipment requiring adjustment and modulation

Essential Knowledge and Skills to Be Assessed

The following skills and knowledge must be assessed as part of this unit

occupational health and safetyemergency procedures in relation to grounds maintenance

technical procedures for commonly used equipment in grounds maintenance

chemical usage in grounds maintenance

basic gardening techniques

basic plant knowledge

environmental issues and legislation affecting grounds maintenance

principles of planned preventative maintenance

customer service skills

Linkages to Other Units

There is a link between this unit and the following units and combined training and assessment may be appropriate

THTGTMB Carry out general maintenance

THTGTM01B Carry out general maintenance

Critical Aspects of Assessment

Evidence of the following is critical

ability to operate and use all equipment correctly and safely

ability to perform a range of routine ground maintenance tasks within timeframes acceptable to the enterprise

ability to document grounds maintenance

ability to liaise with contractors

knowledge of general procedures and requirements that apply to routine grounds maintenance work

Context of Assessment and Resource Implications

Assessment must ensure

project or workplace activities that allow access to all equipment required for routine ground maintenance and completion of real grounds maintenance activities

completion of ground maintenance activities within timeframes acceptable to the enterprise and which reflect standard workplace practice

Assessment Methods

Assessment methods must be chosen to ensure that grounds maintenance skills can be practically demonstrated Methods must include assessment of knowledge as well as assessment of practical skills

The following examples are appropriate for this unit

direct observation of the candidate undertaking grounds maintenance activities

evaluation of work completed by the candidate

oral or written questions about selection use and maintenance of tools and equipment plants and chemicals

review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

Key Competencies in this Unit

Key Competencies are an integral part of all workplace competencies The table below describes those applicable to this unit Trainers and assessors should ensure that they are addressed in training and assessment

Level Perform Level Administer and Manage Level Design and Evaluate

Key Competencies

Collecting Organising and Analysing Information

For example

Responding to instructions and requests for grounds maintenance

Seeking out and reviewing information related to work activities

Reading and following manuals labels and instruction sheets

Communicating Ideas and Information

For example

Receiving following and giving instructions to others

Completing documentation

Planning and Organising Activities

For example

Planning organising and prioritising work tasks and responsibilities according to standard schedules and timeframes

Making arrangements with specific customers colleagues and departments or sections

Working with Others and in Teams

For example

Working cooperatively with colleagues in completing grounds maintenance activities

Clarifying personal responsibilities

Using Mathematical Ideas and Techniques

For example

Calculating quantities of chemicals required and dilution rates

Calculating numbers of plants required for a given area given growth rate and mature size

Solving Problems

For example

Dealing with hazards

Assessing routine and nonroutine cleaning and equipment maintenance

Using Technology

For example

Using maintenance equipment requiring adjustment and modulation

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Range Statement

This unit may apply to any sector of the tourism and hospitality industry but has particular relevance for attractions and theme parks, hotels, motels, resorts and caravan parks. The following explanations identify how this unit may be applied in different workplaces and circumstances.

Routine gardening tasks may include:

mowing

weeding

pruning

trimming

feeding plants and lawns

planting and sowing

spraying

edging.

Gardening projects may include:

creation of new beds

refurbishment and replanting of existing beds

landscaping

planting

removal of unsuitable plants

moving plants and trees.

Appropriate equipment may include:

hand tools and implements

electrical tools and equipment

earthmoving machinery

lawn mowers, including hand-operated, petrol-operated, ride-on

edgers

rotary hoes

hedge and tree/shrub trimmers

leaf blasters and vacuums

whipper snippers

mulching machines.

Problems requiring specialist assistance may include:

major breakdowns in plant and equipment

rock blasting

drilling

servicing of specialist equipment

tree removal or surgery.

Work report forms and other required documentation may include:

job sheets

maintenance books/sheets and schedules

sign-off sheets

requisitions and orders

audits and reports.

Contractors may include:

tradespeople such as tree surgeons, electricians, engineers, carpenters, plumbers, landscape architects, architects

labourers

gardeners

lawn mowers.

Basic maintenance may include:

cleaning of tools equipment

sharpening blades and bits

routine replacement of worn parts

lubrication

checking operation against manuals.

Quality requirements may include:

standards and guidelines for external accreditation or certification

enterprise standards and requirements

audits and reports on quality and compliance.

This unit may apply to any sector of the tourism and hospitality industry but has particular relevance for attractions and theme parks, hotels, motels, resorts and caravan parks. The following explanations identify how this unit may be applied in different workplaces and circumstances.

Routine gardening tasks may include:

mowing

weeding

pruning

trimming

feeding plants and lawns

planting and sowing

spraying

edging.

Gardening projects may include:

creation of new beds

refurbishment and replanting of existing beds

landscaping

planting

removal of unsuitable plants

moving plants and trees.

Appropriate equipment may include:

hand tools and implements

electrical tools and equipment

earthmoving machinery

lawn mowers, including hand-operated, petrol-operated, ride-on

edgers

rotary hoes

hedge and tree/shrub trimmers

leaf blasters and vacuums

whipper snippers

mulching machines.

Problems requiring specialist assistance may include:

major breakdowns in plant and equipment

rock blasting

drilling

servicing of specialist equipment

tree removal or surgery.

Work report forms and other required documentation may include:

job sheets

maintenance books/sheets and schedules

sign-off sheets

requisitions and orders

audits and reports.

Contractors may include:

tradespeople such as tree surgeons, electricians, engineers, carpenters, plumbers, landscape architects, architects

labourers

gardeners

lawn mowers.

Basic maintenance may include:

cleaning of tools equipment

sharpening blades and bits

routine replacement of worn parts

lubrication

checking operation against manuals.

Quality requirements may include:

standards and guidelines for external accreditation or certification

enterprise standards and requirements

audits and reports on quality and compliance.

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