Elements and Performance Criteria
- Prepare to process parcels and mail manually
- Individual and work team priorities and responsibilities are identified and confirmed
- Hazards are identified, risks are assessed and control measures are implemented
- All work health safety (WHS)/occupational health and safety (OHS) and environment protection procedures and requirements for the workplace are identified, accessed and applied
- Availability of parcels and mail to be processed is identified and confirmed
- Appropriate sortplan is identified, accessed and applied
- Parcels and mail to be processed are transferred to processing point
- Labels for identifying mail destination are created and affixed to trays
- Process parcels and mail manually
- Operating procedures and performance standards are applied to manual processing of parcels and mail
- Parcels and mail are processed accurately and correctly in accordance with priority for processing
- Parcels and mail are handled safely to minimise risk of injury to people and damage to parcels
- Parcels and mail incorrectly classified and non-conforming items are identified, separated and re-processed
- Parcels and mail are sorted to their correct destination and placed in appropriate mail container for distribution
- Complete parcels and mail process
- Parcel and mail containers/bag racks are cleared down, sealed and labelled
- Parcel and mail containers are weighed and labelled in accordance with workplace procedures
- Information required to complete records of parcels and mail processed is provided and recorded, and records are processed in accordance with workplace procedures
- Parcels and mail are transferred to next processing point using appropriate shifting equipment, and labels are scanned as required
- Excess equipment is removed and work area is prepared for next activity/shift