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Elements and Performance Criteria

1. Prepare to stream mail
   • Individual and work team priorities and responsibilities are identified and confirmed
   • All work health safety (WHS)/occupational health and safety (OHS) and workplace environment protection procedures and requirements are identified, accessed and applied
   • Mail to be streamed is identified, accessed and prepared
2. Stream mail
   • Internal operating procedures and standards are applied to streaming mail
   • Mail is categorised and streamed accurately and correctly in accordance with priority for streaming
   • Mail is handled safely to minimise risk of injury to people and damage to mail
3. Complete mail streaming
   • Mail containers are loaded onto appropriate mail movement device and labelled
   • Information required to complete records of mail processed is provided and recorded, and record are processed in accordance with workplace procedures
   • Mail containers are transferred to next processing point using appropriate shifting equipment
   • Excess equipment is removed and work area is prepared for next activity shift

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures applying safety and security precautions and required action to minimise, control or eliminate identified hazards communicating effectively with others completing relevant documentation identifying, selecting and using relevant equipment, processes and procedures interpreting and applying relevant agreements, codes of practice or other legislative requirements monitoring work activities in terms of planned schedule operating and adapting to differences in equipment in accordance with operating procedures reading and interpreting relevant instructions, procedures and labels selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards working collaboratively with others working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

hazards that may occur when streaming mail and ways of controlling the risks involved how to open, face up and tray mail operating work systems, equipment, management and site operating systems, site layout and workplace procedures and policies for streaming mail performance standards and regulations relevant to mail operations problems that may occur when streaming mail and appropriate action that can be taken to resolve or avoid these problems relevant WHS/OHS and environmental protection procedures and guidelines, including relevant personal protective equipment and procedures for its use.

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