REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Codes of practice and legislative requirements including local and international regulations relevant to the export of cargo

Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances

Relevant OHampS and environmental procedures and regulations

Interpretation of client requirements

Procedures for the identification and evaluation of information needed to organise the export of cargo

Procedures for the calculation of weights volumes and dimensions

Procedures for the reviewing of transport options and availability of carriers

Procedures for liaising with Australian and international contacts

Procedures for batching dating and numbering

Procedures for the completion of consignment documentation

Problems that may occur when when organising the export of cargo and appropriate action that can be taken

Contacts and sources of informationdocumentation needed when organising the export of cargo

Customer service policies and procedures

Required skills

Communicate effectively with others when organising the export of cargo

Read and interpret instructions procedures information labels and other documents relevant to the organisation of the export of cargo

Complete documentation related to the organisation of the export of cargo

Work collaboratively with others when organising the export of cargo

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems that may arise when organising the export of cargo in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unplanned events that may arise when organising the export of cargo

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies risk situations and environments

Work systematically with required attention to detail without injury to self or others or damage to goods or equipment

Operate and adapt to differences in cargo and systems in accordance with standard operating procedures

Select and use relevant communications equipment when organising the export of cargo

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies and other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials andor equipment andor

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through appropriately simulated activities at the registered training organisation andor

in an appropriate range of situations in the workplace

Organisation of the cargo for export may include:

Customers may be:

Operations may be conducted:

Cargo to be exported may include:

Forms of documentation for the export of cargo may include:

Transport modes may include:

Requirements for work may include:

Hazards may include:

Hazard management is consistent with:

Established industry practice when planning procedures for the loading of cargo includes:

Consultative processes may involve:

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

Information/documentation may include:

Applicable procedures and codes may include:

relevant international and Australian state/territory road rules and transport regulations