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Elements and Performance Criteria

  1. Analyse order to identify work requirements to fill order
  2. Follow workplace order documentation processes
  3. Finalise documentation

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

communicating effectively with others

completing receival and despatch documentation

estimating size, shape and special requirements of goods and loads

identifying containers and goods coding, Australian Dangerous Goods (ADG) Code markings and emergency information panels

monitoring work activities in terms of planned schedule

reading and interpreting relevant instructions, procedures and labels

selecting and using relevant computer, communications and office equipment

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

Australian and International Standards, codes and regulations relevant to completing receival/despatch documentation, including current ADG Code and relevant bond, quarantine or other legislative requirements

documentation requirements for receiving and despatching goods

focus of operation of work systems, equipment, management and site operating systems for receiving and despatching goods

housekeeping standards and procedures

problems that may occur when completing receival and despatch documentation and appropriate action that can be taken to resolve these problems

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and guidelines

site layout and obstacles

specifications and standards for checking and inspecting received and despatched goods

workplace procedures and policies for completing receival/despatch documentation.