REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Relevant codes of practice and legislative requirements including local and international freight regulations

Relevant OHampS and environmental procedures and regulations

Procedures for the calculation of volumes and dimensions

Procedures for the identification and evaluation of information needed to facilitate the consolidation of freight

Procedures for planning the loading of freight

Procedures for the completion of consignment documentation

Problems that may occur when consolidating freight and appropriate action that can be taken

Sources of information and documentation needed when consolidating freight

Customer service policies and procedures

Required skills

Communicate effectively with others when consolidating freight

Read and interpret instructions procedures information and labels relevant to the consolidation of freight

Complete documentation related to the consolidation of freight

Operate electronic communication equipment to required protocol

Work collaboratively with others when consolidating freight

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems that may occur during the consolidation of freight in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unplanned events that may occur during the consolidation of freight

Apply precautions and required action to minimise control or eliminate hazards that may exist during work activities

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies risk situations and environments

Work systematically with required attention to detail without injury to self or others or damage to goods or equipment

Operate and adapt to differences in freight and equipment in accordance with standard operating procedures

Select and use required computer and communication equipment when consolidating freight

Select and use required personal protective equipment conforming to industry and OHampS standards

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies and other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials andor equipment andor

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through appropriately simulated activities at the registered training organisation andor

in an appropriate range of situations in the workplace

Consolidation of freight may include:

Requirements for work may include:

Information needed to facilitate the consolidation of freight may include:

Established industry practice when planning procedures for the loading of cargo includes:

Consultative processes may involve:

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

Information/documentation may include:

Applicable procedures and codes may include:

Australian and international standards and certification requirements