Elements and Performance Criteria
- Select routing for air freight transport
- Requirements for international air freight transport services are confirmed and clarified with customer
- Critical logistics aspects of freight transport are analysed and considered in planning freight forwarding solution/s
- Checks are made to ensure all routing requirements for international sea and multimodal freight transport are fulfilled
- Special transport services advice is sought as required
- Suitable routing for air freight transport is selected after considering options available and analysing risks involved
- Alternative routing options are identified for possible use in contingencies
- Advise on and organise packaging, packing, stowage and storage of freight for air transport
- Given cargo type, transport mode, destination and selected route/s, suitable options for packaging, packing, stowage and storage of freight are determined
- Container types suitable for sea and multimodal transport and appropriate for freight type are reviewed and appropriate options are selected
- Advice is provided to customer on packaging, packing, stowage and storage of freight, including loading and packing of suitable container types
- Pricing of containers and other forms of suitable freight packaging is calculated and advice is provided to customer
- Appropriate actions are taken to organise for planned forwarding project
- Air freight documents required for selected containers or other forms of packaging are prepared in accordance with regulatory requirements and standard operating procedures
- Assist in organising insurance for air freight transport
- Risks involved in planned air freight forwarding solution are identified and analysed
- Transport and liability insurance requirements for proposed forwarding solution are evaluated and considered
- Assistance in selecting and organising appropriate insurance options is provided to customer in accordance with applicable regulatory requirements and standard operating procedures
- Organise permits and authorisations needed for air freight transport
- Liaise with freight forwarding global network
- Appropriate liaison with agents, carriers and others in the global network and supply chain is undertaken to plan and organise freight forwarding project
- Appropriate information is communicated when liaising with freight forwarding global network in accordance with regulatory requirements and standard operating procedures
- Track and trace international cargo being forwarded by air transport
- International cargo being transported by air freight transport is tracked and traced during a freight forwarding project using available systems and technologies
- Problems with transiting freight identified during tracking activities are evaluated and appropriate action is initiated to address these problems in accordance with standard operating procedures
- Advice is provided to customer on progress of international air freight transport project and action taken to address unexpected contingencies is provided to customer
- Complete required documentation and records
- All forms and other documentation required for planned freight forwarding project are completed in accordance with applicable regulatory requirements and standard operating procedures
- Records of arrangements and transactions made are kept in accordance with applicable regulatory requirements and standard operating procedures