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Elements and Performance Criteria

1. Identify and prepare for cleaning
2. Transportation units and facilities are inspected for hygiene and cleanliness on an ongoing basis
3. Customer complaints regarding lack of hygiene and cleanliness within transport units and facilities are investigated
4. Transport units or areas requiring cleaning and the nature of the material to be cleaned is identified to determine appropriate response
5. Cleaning procedures are identified, and cleaning materials and equipment are organised in accordance with workplace procedures
6. Areas that require cleaning that breach work health and safety (WHS)/occupational health and safety (OHS) regulations or workplace standards are cordoned off to prevent access by staff and customers
7. Clean facility or unit
8. Transportation units and facilities are cleaned or detailed to workplace standards
9. Cleaning equipment is operated in accordance with WHS/OHS regulations, codes of practice, and workplace procedures
10. Chemicals are used in accordance with WHS/OHS legislation, codes of practice, policies and procedures
11. Hazardous and general waste is removed in accordance with WHS/OHS regulations, codes of practice and workplace procedures
12. Identify minor maintenance requirements of transportation units and facilities
13. Transport units and facilities are inspected to identify maintenance requirements
14. Minor maintenance of transport units and facilities is conducted in accordance with workplace policies and procedures
15. Minor maintenance actions are reported in accordance with workplace procedures
16. Further maintenance requirements of transport units or facilities are reported in accordance with workplace procedures
17. Complete the work
18. Cordoned off area is re-opened for use when safe for staff and customer access
19. Transportation units/facilities cleanliness and appearance is verified prior to being released for service
20. Cleaning equipment stocks are monitored and replenished as required

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate hazards that may exist when cleaning transportation units and facilities applying relevant legislation and workplace procedures in reference to cleaning transportation units and facilities for passenger use communicating and working effectively with others when cleaning transportation units and facilities completing documentation related to work activities demonstrating an understanding of work health and safety (WHS)/occupational health and safety (OHS) requirements for cleaning transportation units and facilities demonstrating an understanding of WHS/OHS requirements for cordoning off an area to the public when cleaning transportation units and facilities handling and storing hazardous substances and materials modifying activities depending on operational contingencies, risk situations and environments monitoring and prioritising work activities in terms of planned schedule operating and adapting to differences in equipment in accordance with standard operating procedures operating electronic communication equipment to required protocol reading, interpreting and following instructions, procedures, information and signs relevant to cleaning transportation units and facilities reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures selecting and safely using relevant equipment and materials when cleaning transportation units and facilities selecting and using required personal protective equipment conforming to industry and WHS/OHS standards selecting, mixing and applying appropriate cleaning materials working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

communication requirements when cleaning transportation units and facilities documentation and record requirements equipment, chemicals and materials used when cleaning transportation units and facilities for passenger use, and the precautions and procedures to be followed in their use housekeeping standards and procedures operational work systems, equipment, management and site operating systems for cleaning transportation units and facilities for passenger use problems that may occur when cleaning transportation units and facilities, and appropriate action that can be taken to resolve these problems regulations relevant to cleaning transportation units and facilities for passenger use including, where relevant, the Australian Dangerous Goods (ADG) Code and relevant health and hygiene requirements relevant WHS/OHS and environmental protection procedures and guidelines site layout workplace procedures and policies for cleaning transportation units and facilities for passenger use, including discharging waste and charging water containers.

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