Elements and Performance Criteria
- Implement operational plan
- Checks are made that customer has fulfilled agreed obligations and required personnel and equipment are on site
- Plan is implemented in accordance with legislative and workplace requirements
- Check is made that hazards have been identified and hazard control strategies implemented
- Direct operations
- Customer is kept advised of changes to operation method and concerns are addressed promptly
- Crane personnel are encouraged to provide input to the operation
- Options for unexpected situations are developed and discussed with site and crane personnel
- Emergency situations are responded to in line with workplace procedures in a manner that minimises risk to personnel and equipment
- Responsibilities of crane personnel are clarified throughout operation
- Crane personnel are coordinated and directed to ensure safe and efficient operation
- Support crane personnel
- Assistance with rigging/operating duties is provided as required in accordance with legislative and site requirements
- Additional equipment and personnel are arranged as necessary in line with legislative requirements
- Facilities and amenities are arranged as necessary
- Resolve site problems on request
- Where feasible, problem is clarified prior to site visit to enable prioritising of work
- Problem is assessed through on-site consultation with crane personnel
- Customer’s perspective on the problem is sought as required
- Decision is made regarding appropriate solutions to problems, taking into account safety and workplace requirements, and customer expectations
- Action to be taken is agreed with crane personnel and customer
- Agreed commitments are met in a timely manner and undertakings of others are followed up to ensure personnel and customer satisfaction with the outcome
- Workplace records are updated accurately, legibly and promptly as required