REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Australian and international codes and regulations relevant to workplace activities

Relevant OHampS and environmental protection procedures and guidelines

Workplace procedures and policies for preparing and presenting routine workplace information

Focus of operation of work systems equipment management and site operating systems for the preparation and presentation of routine workplace information

Documents forms and oral presentations required as part of routine workplace activities

Problems that may occur when preparing and presenting routine workplace information and appropriate action that can be taken to resolve the problems

Required skills

Communicate effectively with others when preparing and presenting routine workplace information

Read and interpret instructions procedures and information relevant to the preparation and presentation of routine workplace information

Interpret and follow operational instructions and prioritise work

Complete documentation related to the preparation and presentation of routine workplace information

Receive acknowledge and send messages with available communications equipment

Work collaboratively with others when preparing and presenting routine workplace information

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems that may arise when preparing and presenting routine workplace information in accordance with regulatory requirements and workplace procedures

Monitor work activities in terms of planned schedule

Identify select and use relevant equipment processes and procedures when preparing and presenting routine workplace information

Use presentation packages for slides overhead projector computer presentations

Modify activities depending on differing operational contingencies and environments

Work systematically with required attention to detail

Operate and adapt to differences in equipment in accordance with standard operating procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies and other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials andor equipment andor

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through appropriately simulated activities at the registered training organisation andor

in an appropriate range of situations in the workplace

Work may be conducted:

Customers may be:

Workplaces may comprise:

Work may be conducted in:

Workplace information to be prepared and presented may include:

Reports/forms may be presented:

Hazards in the work area may include exposure to:

Personal protective equipment needed in the work area may include:

Communication in the work area may include:

Consultative processes may involve

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

Information/documents may include:

Applicable regulations and legislation may include: