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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Prepare briefing
  2. Purpose of the brief and target audience are identified
  3. Sources of information are identified and accessed
  4. Information is collected and prepared for presentation in a logical order
  5. Briefing style is selected to match purpose and organisational guidelines
  6. Information is checked to ensure it is concise and appropriate for target audience
  7. Hazards are identified, risks are assessed and control measures are implemented
  8. Documents to be issued are checked to ensure they meet organisational requirements
  9. Deliver briefing
  10. Purpose of briefing is conveyed to audience
  11. Information is presented in accordance with organisational procedures
  12. Information is delivered clearly and concisely
  13. Appropriate questioning techniques are used to confirm understanding
  14. Complete documentation
  15. Required documentation procedures and processes are confirmed
  16. Documentation is filled in legibly and proofread
  17. Documentation is processed in accordance with organisational policies and procedures

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant workplace procedures

communicating effectively with others

identifying job hazards and documenting required actions to minimise, control or eliminate identified hazards

modifying activities depending on operational contingencies and environments

preparing and delivering workplace briefings and completing routine workplace documents

reading and interpreting relevant instructions, procedures and information

reporting and rectifying issues promptly, in accordance with regulatory requirements and organisational procedures

working collaboratively with others.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

communication barriers and how to deal with them

documents, forms and presentations required for workplace information briefings

effective communication techniques, such as open and closed questioning, active listening and positive body language

organisational procedures and policies for preparing and presenting workplace information briefings

problems that may occur when preparing and presenting workplace information briefings, and action that can be taken to resolve these problems.