REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Relevant procedures and duty of care requirements

Relevant OHampS responsibilities

Protocols and procedures for processing workplace documentation using relevant workplace technology

Requirements for workplace documentation forms logs or diaries

Sources of information for the completion of workplace documentation forms logs or diaries

Purpose of workplace documentation forms logs or diaries

Typical problems in processing of workplace documentation and appropriate action and solutions

Required skills

Communicate effectively with others when completing and processing workplace documentation forms logs or diaries

Read interpret and organise information needed for the completion and processing of workplace documentation forms logs or diaries

Interpret and follow operational instructions and prioritise work

Complete worklace documentation forms logs or diaries

Write andor enter information into computer based documentation systems

Work collaboratively with others when completing and processing workplace documentation forms logs or diaries

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems that may arise when completing and processing workplace documentation forms logs or diaries in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unplanned events

Apply precautions and required action to minimise control or eliminate hazards that may exist during the completion and processing of workplace documentation forms logs or diaries

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies risk situations and environments

Work systematically with required attention to detail without injury to self or others or damage to goods or equipment

Operate and adapt to differences in computing equipment in accordance with standard operating procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies and other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials andor equipment andor

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through appropriately simulated activities at the registered training organisation andor

in an appropriate range of situations in the workplace

Processing of workplace documentation will be that involved in routine work functions and may occur by day or night and in a variety of work contexts, including:

Types of documentation may include:

Documentation and reporting systems will be:

Documentation may be received from or sent to:

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

Documentation may include:

Information/documentation may include:

Applicable regulations and legislation may include: