REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Workplace procedures and policies for carrying out housekeeping tasks in the workplace

Risks when carrying out housekeeping tasks and related precautions to control them

Housekeeping standards required in the workplace

Purpose of housekeeping within the workplace

Site layout and obstacles

Servicing procedures for housekeeping equipment

Relevant enterprise practices and safe work procedures for the job role

Required skills

Communicate effectively with others when carrying out housekeeping tasks

Interpret and follow operational instructions and prioritise work

Operate electronic communication equipment to required protocol

Work collaboratively with others when carrying out housekeeping tasks

Report and rectify within limits of own role problems faults and malfunctions identified when carrying out housekeeping tasks in accordance with regulatory requirements and workplace procedures

Apply precautions and required action to minimise control or eliminate hazards that may exist during housekeeping activities

Modify activities depending on differing operational contingencies risk situations and environments

Work systematically with required attention to detail without injury to self or others or damage to goods or equipment

Operate and adapt to differences in equipment in accordance with standard operating procedures

Monitor condition and performance of housekeeping tools and equipment

Service housekeeping tools and equipment in terms of servicing schedule and standard operating procedures

Select and use required personal protective equipment PPE conforming to industry and OHampS standards

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of

identifying workplace housekeeping requirements

undertaking housekeeping in the workplace

Context of and specific resources for assessment

Access is required to

relevant and appropriate materials and equipment to meet the performance criteria

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Practical assessment must occur

in three different activities of the job role in the workplace

if in a simulated work environment using industrystandard equipment

Housekeeping tasks may be conducted:

Customers may be:

Workplaces may comprise:

Work may be conducted in:

Housekeeping duties may include:

Hazards in the work area may include exposure to:

Personnel in the work area may include:

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

Depending on workplace context, PPE may include:

Information and documents may include:

Applicable regulations and legislation may include: