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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Respond to incident
2. Details of incident are received, assessed and confirmed
3. Hazards are identified, risks are assessed and control measures are implemented
4. Immediate response requirements are identified and actioned in accordance with organisational procedures
5. Communication is established with network control personnel and instructions are followed in accordance with organisational policies and procedures
6. Perform incident response activities
7. Incident response activities are carried out in accordance with organisational policies and procedures
8. Assistance is provided in accordance with worker duty of care responsibilities and organisational requirements
9. Assistance is provided to relevant authorities in accordance with organisational policy and legislative requirements
10. Information is collected and passed on to relevant personnel in accordance with organisational procedures
11. Complete follow-up actions
12. Details of incident are collected, recorded and managed in accordance with organisational procedures
13. Contribution is made to debrief process and recommendations are prepared and submitted, as required
14. Documentation relating to the implementation and coordination of incident responses is completed in accordance with organisational procedures

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation guide.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying incident response procedures applying relevant legislation and workplace procedures carrying out incident response activities collaborating with others communicating clearly and effectively with others completing follow-up actions completing relevant documentation interpreting and following operational instructions and prioritising work operating electronic communications equipment to required protocol reading and interpreting relevant instructions, procedures and information responding to an incident.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

emergency management plan layout of area under control and potential obstacles for responding parties organisational procedures and policies for responding to incidents, including procedures for responding to and providing practical assistance where required procedures for contacting emergency services personnel and other relevant stakeholders relevant legislation, regulations, codes of practice, procedures and guidelines concerning incident response relevant work health and safety (WHS)/occupational health and safety (OHS) legislation, regulations, codes of practice, procedures and guidelines risks, hazards and related precautions to control risk types of incidents that can occur and appropriate action to be taken in each case.

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