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Elements and Performance Criteria

1. Identify emergency or abnormal electric tramdriving situation
2. Emergency, potential emergency or abnormal situation is promptly recognised and assessed, and needs are prioritised in accordance with workplace emergency response plan/procedures
3. Implications of emergency, potential emergency or abnormal situation are evaluated in accordance with workplace requirements
4. Options for reporting the situation and/or taking action are considered in accordance with workplace procedures and regulatory requirements
5. Network Control Officer and relevant personnel are alerted to emergency, potential emergency or abnormal situation as required, in accordance with workplace operating and emergency procedures and plans
6. Communications are maintained with relevant personnel to determine appropriate course of action
7. Respond to emergency or abnormal electric tramdriving situation
8. Emergency, potential emergency or abnormal situation is responded to in accordance with workplace procedures, received instructions, regulatory requirements and emergency response plan
9. Hazardous substances and dangerous goods class and subsidiary risk information is identified
10. Safety incidents and emergencies are handled appropriately in accordance with established response plan and within limits of rail safety worker duty of care responsibilities
11. Responsibilities are fulfilled in accordance with workplace emergency response plan and code/regulatory requirements
12. Assistance is provided in controlling the site prior to and following arrival of emergency services
13. In an emergency, assistance is provided to other staff and emergency services personnel conducting initial scene survey
14. Directions of the Network Control Officer and controlling emergency services authority are followed and all possible assistance is provided in response to those directions
15. Incident reports are completed accurately in accordance with regulatory and workplace procedures
16. Arrange followon support and assistance
17. In an accident or illness, medical assistance and support is arranged as required in accordance with workplace procedures
18. First aid is provided until medical assistance arrives, within limits of own responsibility and competence in accordance with workplace procedures
19. Communicate with staff and passengers
20. Staff and passengers are provided with relevant, appropriate and timely advice on emergency and abnormal situations
21. Instructions are provided to relevant personnel and/or passengers in accordance with workplace procedures, consistent with the nature of the emergency or abnormal situation
22. Evacuation procedures for personnel and/or customers are explained and/or demonstrated as required in accordance with workplace procedures
23. Customer service and safety needs arising from emergency or abnormal situation are identified and acted on in accordance with regulatory and workplace requirements

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in electric trams and ancillary equipment completing required documentation and reports following emergency response plan in accordance with workplace procedures identifying hazards and taking appropriate action to minimise, control or eliminate identified hazards identifying, solving and/or reporting problems promptly, in accordance with workplace procedures modifying activities depending on workplace contexts, risk situations and environments providing first aid within limits of own responsibility and competence reading and interpreting relevant instructions, procedures and information responding to incidents, emergencies or abnormal situations in accordance with operational procedures and workplace emergency response plan selecting and using relevant communications and other equipment selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards working collaboratively with others.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

applicable state/territory legislated rail safety requirements, relevant codes of practice and/or guidelines

focus of operation of work systems, equipment, management and site operating systems when responding to electric tramdriving emergencies or abnormal situations

hazards that may occur in transport and allied industries that can lead to emergency situations, and related hazard control strategies

problems that may occur when responding to electric tramdriving emergencies and abnormal situations, and action that can be taken to resolve these problems

procedures for communications protocol

relevant documentation and reporting requirements

relevant state/territory road and traffic authority and tramway operating procedures

relevant WHS/OHS and environmental protection procedures and guidelines

workplace procedures for responding to electric tramdriving emergencies and abnormal situations .

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