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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Identify and respond to emergency situations
2. Emergency and potential emergency situations are promptly identified and assessed, and needs are prioritised in accordance with workplace emergency response plan/procedures
3. Emergency situations are handled appropriately
4. Incident reports are completed accurately in accordance with regulatory and workplace procedures
5. Take required action during an emergency
6. Responsibilities are fulfilled in accordance with the workplace emergency response plan and code/regulatory requirements
7. Assistance is provided to other staff in conducting an initial assessment of the emergency scene
8. Assistance is provided in controlling the site prior to and following, the arrival of emergency services
9. Directions of the controlling emergency authority are followed and all possible assistance is provided in response to those directions
10. Arrange follow-on support and assistance
11. Medical assistance and support is arranged as required in accordance with workplace procedures
12. First aid is provided pending the arrival of medical assistance within limits of responsibility and competence in accordance with workplace procedures
13. Communicate with staff
14. Staff and customers are provided with relevant, appropriate and timely advice on emergency situations and instructions to be followed, on an ongoing basis
15. Evacuation procedures for staff/customers are outlined in accordance with workplace procedures
16. Customer service and safety needs arising from emergency situations are identified and acted upon in accordance with regulatory and workplace requirements

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate hazards that may exist during emergency situations applying relevant legislation and workplace procedures communicating effectively with others when managing emergency situations completing documentation related to managing emergency situations conducting interviews and taking statements following emergency response plan and procedures interpreting and following operational instructions and prioritising work modifying activities depending on operational contingencies, risk situations and environments monitoring work activities in terms of planned schedule operating and adapting to differences in equipment in accordance with standard operating procedures operating electronic communications equipment to required protocol preparing reports and recommendations reading and interpreting instructions, procedures, information and signs relevant to managing emergency situations selecting and using relevant computer/communication/office equipment required for managing emergency situations working collaboratively with others when managing emergency situations working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

Australian codes of practice, regulations and safeworking systems relevant to managing emergencies, including the Australian Dangerous Goods (ADG) Code data collection and analysis techniques required when managing emergency situations documentation and reporting requirements for managing emergency situations operational work systems, equipment, management and site operating systems for managing emergency situations hazards that may occur in transport and allied industries that can lead to emergency situations, and related hazard control strategies, including: handling hot food and equipment sudden and unexpected movement infectious and contagious diseases self-closing doors sharp objects syringes and drugs contact with human and biological waste fire and explosion collision derailment of trains handling, storage and carriage of dangerous goods and other hazardous substances handling, storage and carriage of explosives problems that may occur when managing emergencies and appropriate action that can be taken to resolve these problems relevant state/territory rail safety legislation, from each applicable state/territory together with any codes of practice, rail industry standards and/or guidelines relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and guidelines workplace procedures and policies for managing emergency situations, including the elements of an emergency response plan and first aid procedures where applicable.

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