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Elements and Performance Criteria

  1. Model high standards of performance and behaviour
  2. Positive performance and behaviours that meet organisational standards are identified, confirmed and employed
  3. Performance and behaviour that serve as a positive role model for others are displayed
  4. Work/performance plans are implemented in accordance with organisational goals and objectives
  5. Enhance organisational image
  6. Organisational standards and values are followed
  7. Standards and values considered to be damaging to the organisation are questioned through established communications channels
  8. Personal performance is monitored to ensure integrity and credibility are displayed in interactions with others
  9. Contribute to organisational decisions
  10. Information relevant to issue/s under consideration is provided when requested
  11. Active participation in decision-making processes is demonstrated
  12. Options are examined, associated risks are assessed and preferred course/s of action are recommended based on experience and knowledge
  13. Agreed decisions are implemented in cooperation with relevant individuals and teams
  14. Organisational feedback processes are used to inform the organisation of the impact of agreed decisions

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying positive behaviours in a range of different situations

articulating organisational values and expectations of behaviour and conveying this to individuals and teams

making decisions based on analysis of evidence

representing the organisation

showing good judgement and following through.