REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Relevant regulations codes of practice and legislative requirements including the Australian Dangerous Goods Code where applicable

Relevant OHampS and environmental protection procedures and regulations

Workplace procedures for the conduct of internal quality audits

Problems that may occur during the conduct of internal quality audits and action that can be taken to resolve or report the problems

Risks and hazards related to the conduct of internal quality audits and ways of controlling the risks involved

Focus of operation of work systems resources management and workplace operating systems

Equipment applications capacities configurations safety hazards and control mechanisms

Enterprise business policies and plans including procedures for identification of noncompliance and best practice

Application of relevant Australian Standards and certification requirements

Quality procedures and implementation strategies

Resource availability including the competencies of individuals in the teamgroup

Understanding and knowledge of the application of current competencies within functional activity

Coaching and mentoring approaches to support team members to share knowledge and skills

Relevant workplace documentation procedures

Required skills

Communicate effectively with others when conducting internal quality audits

Read and interpret instructions procedures information and signs relevant to the conduct of internal quality audits

Interpret and follow operational instructions and prioritise work

Complete documentation related to the conduct of internal quality audits

Operate electronic communication equipment to required protocol

Provide leadership to others

Work collaboratively with others when conducting internal quality audits

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any problems faults or malfunctions that may be identified when conducting internal quality audits in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unanticipated situations that may arise when conducting internal quality audits

Apply precautions and required action to minimise control or eliminate hazards that may exist during the conduct of internal quality audits

Plan and organise activities

Monitor work activities in terms of planned schedule

Modify activities to cater for variations in workplace contexts and environment

Work systematically with required attention to detail without injury to self or others or damage to goods or equipment

Select and apply appropriate application of technology information systems and procedures

Operate and adapt to differences in equipment in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OHampS standards

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies and other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials andor equipment andor

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through appropriately simulated activities at the registered training organisation andor

in an appropriate range of situations in the workplace

Work may be undertaken:

Customers may be:

Operations may be conducted:

The workplace environment may involve:

Audits may cover:

Quality audits may be conducted:

Audits may be conducted:

Hazards may include:

Communication in the work area may include:

Requirements for work may include:

Hazard management is consistent with:

Consultative processes may involve:

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

Information/documentation may include:

Applicable procedures and codes may include: