Elements and Performance Criteria
- Analyse requirements for improved computer applications
- Current aspects of business operations requiring improved computer technology are identified
- Purpose and requirements of improved computer management systems are identified
- Personnel are consulted for expert advice for potential matches of computer applications to required site operation improvements
- Evaluate software
- Potential software programs are evaluated to meet workplace requirements
- Software applications are investigated for effectiveness to own operation including degree of flexibility, customisation and integration potential
- Selected option is circulated to appropriate personnel for verification
- Level of technical support is assessed
- Software application selection is made
- Investigate hardware enhancements
- Hardware systems are evaluated for compatibility with selected software and workplace operations
- Potential immediate and long-term risks/problems with hardware are identified and assessed
- Recommendations are drafted and circulated for comment
- Final recommendations on suitable hardware are made
- Implement system improvement
- Selected hardware and software enhancements are implemented
- Training is provided to potential users of the technology
- Implementation of hardware and software is monitored
- Measure systemic improvement
- Methods of measuring system performance are identified
- Software and hardware performance is evaluated
- System refinements or improvements are determined and implemented
- System performance is documented and reported to appropriate personnel