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Elements and Performance Criteria

1. Access and interpret information on logistics, warehousing, storage and distribution
   • Information on logistics, warehousing, storage and distribution aspects of international freight forwarding is regularly accessed from appropriate sources
   • Information on logistics, warehousing, storage and distribution is interpreted and applied when working on freight forwarding projects
   • Continuous professional development is undertaken to ensure currency of own knowledge about logistics, warehousing, storage and distribution aspects of international freight forwarding in accordance with industry practice and company standard procedures
2. Analyse required knowledge of logistics, warehousing, storage and distribution
   • Quality standards and procedures for logistics, warehousing, storage and distribution processes are confirmed in accordance with workplace procedures
   • Quality standards and procedures for logistics, warehousing, storage and distribution processes are updated in accordance with workplace procedures
3. Apply current knowledge of logistics, warehousing, storage and distribution to freight forwarding functions
   • Current information on logistics, warehousing, storage and distribution aspects of international freight forwarding is applied consistently when carrying out an international freight forwarding role and functions
   • Knowledge of logistics, warehousing, storage and distribution is updated regularly to maintain currency

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

communicating effectively with others by checking to confirm that messages and responses are correctly and clearly understood (particularly in situations where communication is with a person for whom English is a second language) completing documentation accurately interpreting required knowledge of logistics, warehousing, storage and distribution to an international freight forwarding role and functions interpreting and following operational instructions and prioritising work modifying activities as required monitoring work activities in terms of planned schedule reading and interpreting instructions, procedures, information and regulations reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures working collaboratively with others when providing international freight forwarding services working systematically with required attention to detail.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

applicable regulations and legislation: Australian and international regulations, conventions and codes of practice for international freight forwarding Australian and international standards and certification requirements relevant Australian and international environmental protection legislation relevant Australian and international transport security and safety legislation relevant regulations for the import and export of cargo relevant regulations pertaining to international trading and financial transactions distribution centres and systems documents including: cargo manifests forwarders warehouse receipts private warehouse receipts warrant warehouse receipts financial aspects of storage international freight forwarder functions in supply chain processes logistics including relevant terms such as JIT, pull systems, physical distribution systems, tailor made services main steps in logistics projects procedures of warehousing as they relate to freight forwarding principles of quality assurance and customer service standards, policies and procedures as they apply in the international freight forwarding industry relevant Australian and international regulations, conventions, codes of practice and legislative requirements (including those applicable to importing, exporting and transiting goods) rights and duties of the warehouse operator and the customer role of logistics providers and related physical distribution systems role of the forwarder in logistics activities sources of information required to perform international freight forwarding functions supply chain management types of warehouses warehouse charges and rent warehouse equipment and systems.

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