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Elements and Performance Criteria

  1. Examine an international freight forwarding sales contract
  2. Examine an international freight forwarding service contract
  3. Manage risk in international freight forwarding
  4. Assist in organising insurance requirements for international freight forwarding
  5. Manage legal liability in an international freight forwarding project

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant codes of practice and legislative requirements

assisting in organising transport insurance requirements

communicating effectively with others when reviewing international freight forwarding contracts, insurance, risk and legal liability

completing documentation related to contracts, insurance, risk and legal liability

confirming or organising liability insurance requirements

examining an international freight forwarding sales contract

examining an international freight forwarding service contract

implementing contingency plans

interpreting and following operational instructions and prioritising work

making a claim on a transport or liability insurance policy

managing risk in an international freight forwarding project

modifying activities depending on operational contingencies, risk situations and environments

monitoring work activities in terms of planned schedule

operating and adapting to differences in equipment in accordance with standard operating procedures

operating information and communications technology to required protocol

reading and interpreting instructions, procedures, and other information relevant to sales contracts, insurance, risk and legal liability

reporting and/or rectifying identified problems in accordance with regulatory requirements and workplace procedures

working with required attention to detail.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

applicable regulations and legislation:

Australian and international regulations, conventions and codes of practice for international freight forwarding

Australian and international standards and certification requirements

relevant Australian and international environmental protection legislation

relevant Australian and international transport security and safety legislation

relevant regulations for importing and exporting cargo

relevant regulations for international trading and financial transactions

basic principles that govern the discipline of law

conventions in international freight transport

definitions, purpose and use of Incoterms and Combiterms

duties of freight forwarder when goods are damaged in transit

general elements and principles of insurance policy in international freight transport

law of contracts as it applies to international freight transport

legal principles and liabilities in international freight transport

principles of risk management as they apply to international freight forwarding

principles of quality assurance and customer service standards, policies and procedures as they apply in the international freight forwarding industry

procedures and policies for organising and managing insurance requirements for various types of international freight forwarding projects

procedures and protocols for providing international freight forwarding services (including those applicable to importing, exporting and transiting goods)

processes for ensuring compliance with legal requirements

processes for making insurance claims

relevant security, safety and environmental procedures, regulations and conventions (including those applicable to importing, exporting and transiting goods)

sources of information and documentation needed when providing freight forwarding services

standard trading conditions in international freight transport

types of liability insurance – their purpose and processes for their organisation, including liability of different parties involved in international freight transport

types of transport insurance coverage – their purpose and processes and documentation for their organisation

typical problems that can occur when organising transport or liability insurance, and related appropriate action that can be taken to prevent or resolve these problems

use of ‘general average’ in insurance policy and practice

ways of managing contingencies in international freight transport including consideration of alternative transport options and anticipation of the unexpected

ways of managing legal liability in international freight transport

ways of managing risk in international freight transport.