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Elements and Performance Criteria

1. Apply RRM principles to personal leadership
2. Personal responsibility is taken in accordance with RRM principles
3. Decisiveness is demonstrated when mitigating risk, in accordance with RRM principles
4. Interventions are made when rules and procedures are not followed by team members, in accordance with RRM principles
5. Own and team performance is monitored in accordance with RRM principles
6. Participation in task planning and analysis by team members is encouraged where appropriate, in accordance with RRM principles
7. Situational leadership is demonstrated in accordance with RRM principles
8. Apply RRM principles to task management
9. Attention is focused and distractions are managed in normal and high workload situations
10. Actions of team members are monitored and cross-checked in accordance with RRM principles
11. Workloads are managed by prioritising and delegating safety-critical and routine tasks
12. Existing work plans are reviewed and modified as required
13. Automated systems and controls are managed effectively
14. Multiple tasks and high workload are identified and prioritised in accordance with RRM principles
15. Time constraints are discussed with team members when managing workload
16. Apply RRM principles to teamwork
17. Assistance and advice is provided to team members
18. Workload of team members is considered before interacting with them
19. Team awareness of safety is enhanced by sharing experiences
20. Open communication and effective working relationships with others are established
21. Professional or personal biases are identified and put aside to promote cooperation
22. Interpersonal skills are used to defuse arguments and to resolve conflict
23. Advice is sought and considered from team members and/or relevant sources as required
24. Apply RRM principles to communications
25. Information and operational plans are shared with others as required, prior to commencing work
26. Critical events are debriefed to improve the way they are handled next time
27. Understanding is confirmed at end of a briefing or debriefing
28. Questions are asked to clarify understanding
29. Relevant information is passed on to keep team members up-to-date
30. Instructions, information and explanations are given in a clear and unambiguous manner
31. Correct radio protocol is used at all times
32. Proper handover to another person or team is conducted at end of shift for critical operational tasks
33. Apply RRM principles to risk management
34. Principles of threat and error management are applied in rail industry workplaces
35. Particular caution is exercised under unusual or demanding conditions
36. Deadlines are balanced with safety considerations
37. Tasks are carried out in accordance with risk management policies and procedures
38. Rules and procedures are followed at all times
39. Management of potential hazards and/or abnormal situations is discussed with team members
40. Equipment is operated safely in accordance with rules and limits
41. Apply RRM principles to decision making
42. Relevant information to help understand problem is gathered and analysed
43. Opinions and suggestions are sought from others before deciding what to do
44. Available time is used to consider all options, not just the most obvious alternative
45. Potential risks for each alternative being considered are discussed with appropriate personnel
46. Appropriate option/s is selected and implemented based on available information
47. Outcome of decision/s is reviewed to ensure solution was effective
48. Apply RRM principles to managing emergencies
49. Risk is regularly re-assessed when dealing with emergency situations
50. Training and experience is applied to carry out most important actions in an emergency
51. Reassurance is given to others to help them remain calm in an emergency
52. Action is taken to protect passengers and/or rail workers from further danger in an emergency
53. Apply RRM principles to self-management
54. Composure is shown in managing emergency and/or other demanding situations
55. Effects of fatigue in self and/or others are recognised and appropriate action is taken to manage this
56. Effectiveness is maintained under stress or periods of high workload
57. Assistance is requested to deal with difficult or abnormal situations

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

accessing and using rail industry standards applying relevant legislation and workplace procedures communicating effectively with others, particularly in relation to interpreting complex information relating to rail operations developing and maintaining currency of rail industry knowledge and regulatory requirements identifying job hazards and taking required action to minimise, control or eliminate identified hazards networking and building relationships with a diverse range of rail industry organisations.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

communications systems, procedures and protocols in the rail industry decision-making processes and their application within a rail environment key concepts and definitions relating to rail resource management (RRM) key emergency management principles and practices associated with railway operations leadership principles and practices relevant documentation/records relevant rail safety, work health and safety (WHS)/occupational health and safety (OHS) and environmental legislation relevant state/territory legislated rail safety requirements, codes of practice and/or guidelines risk management principles and procedures task management principles and procedures teamwork principles.

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