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Elements and Performance Criteria

1. Plan work
   • Potential workplace hazards are identified
   • Risk control measures are identified to ensure the safety of personnel and equipment, consistent with regulatory requirements and the hierarchy of control
   • Order picking forklift truck is selected in accordance with load and workplace conditions
   • Working area is inspected to determine appropriate path of movement for loads and order picking forklift truck, for the workplace conditions
   • Methods for communicating are identified and confirmed in accordance with workplace procedures
2. Conduct routine checks
   • Prior to operation, order picking forklift truck is visually checked for any damage or defects
   • All signage and labels are checked to ensure they are visible and legible, in accordance with the appropriate standard
   • All controls are located, identified and confirmed
   • Pre-start operational checks are carried out in accordance with manufacturer specifications and workplace procedures
   • Order picking forklift truck is started in accordance with manufacturer specifications and workplace procedures, and is checked for any abnormal noise
   • Post-start operational checks are carried out in accordance with manufacturer specifications and workplace procedures
   • All order picking forklift truck functions and safety devices are tested to their maximum in accordance with manufacturer specifications and workplace procedures
   • Defects and damage are reported and recorded in accordance with workplace procedures, and appropriate action is taken
3. Shift load
   • Weight of load is assessed to ensure compliance with order picking forklift truck data plate
   • Hazard prevention/control measures are implemented and communicated with personnel in the work area, as required
   • Order picking forklift truck is operated at a safe speed in accordance with manufacturer specifications and workplace procedures
   • Work is conducted safely at heights and safety equipment is used safely and efficiently
   • Loads are moved and placed to ensure stability of material and avoidance of hazards
   • Load movement is monitored constantly, to ensure safety of personnel and load, and order picking forklift truck stability
   • Unplanned and/or unsafe situations are responded to in accordance with workplace procedures and emergency plans
4. Shut down and secure forklift
   • Order picking forklift truck is parked to avoid hazards
   • Order picking forklift truck is shut down in accordance with manufacturer specifications and workplace procedures
   • Routine post-operational order picking forklift truck checks are carried out in accordance with manufacturer specifications and workplace procedures
   • Order picking forklift truck is secured to prevent unauthorised access/use
   • All defects and damage are reported and recorded in accordance with manufacturer specifications and workplace procedures, and appropriate action is taken

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

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Performance Evidence

A person who demonstrates competency in this unit must provide evidence of safely operating an order picking forklift truck and satisfy all of the unit elements, performance criteria and foundation requirements on at least one occasion including:

applying risk assessment and hazard control strategies, including hierarchy of control as applied to safely operating an order picking forklift truck carrying out post-start operational checks, which must ensure: attachment movements and control functions are smooth and comply with operating requirements hazard warning systems (e.g. lights and horns) are functional safety devices are checked, including safety gates and interlocks reversing beepers emergency descent device (hydraulic) deadman’s switch start up is in accordance with procedures steering, transmission and brake functions comply with operating requirements carrying out pre-start operational checks, which must include: all controls are located, identified and confirmed all signage and labels are visible and legible identifying approved modifications and/or attachments fitted to manufacturer specifications in accordance with order picking forklift data plate battery charge checks checks for adaptations or modifications outside manufacturer specifications (i.e. not listed on the order picking forklift data plate) fluid checks ensuring availability of logbook, handbook or operating manuals ensuring safety devices/alarms are fitted and operational fitting and interpreting order picking forklift data plate order picking forklift truck attachment security checks updating records as required safety equipment checks communicating with other workplace personnel through: using appropriate worksite protocol listening making and interpreting hand signals questioning to confirm understanding signage verbal and non-verbal language written instructions complying with Commonwealth, state and territory work health and safety (WHS)/occupational health and safety (OHS) legislation and regulations conducting and monitoring safe order picking forklift truck operations that includes picking and placing loads safely at various heights, driving, manoeuvring and placing loads in a safe manner, and carrying out all functions to the maximum height and load capacity driving order picking forklift truck with load in forward and reverse, while maintaining visibility planning and preparing for order picking forklift truck operations including: conducting a workplace risk assessment identifying hazards associated with operating an order picking forklift truck, which must include : ground conditions (e.g. condition of surface, slopes) insufficient lighting overhead hazards (e.g. electric lines, service pipes) risk of collision with people, moving plant and fixed structures order picking forklift instability (e.g. overloading, poor load placement, irregular loads) other specific hazards (e.g. falling from platform, dangerous materials) traffic (e.g. pedestrians, vehicles, other plant) weather conditions (e.g. wind, lightning, rain) putting in place effective hazard controls for those hazards identified receiving and interpreting workplace instructions, safety information and emergency procedures selecting hazard prevention strategies, in accordance with the hierarchy of control shutting down order picking forklift truck and equipment in accordance with manufacturer specifications and workplace procedures including: parking in a suitable location away from dangerous areas lowering forks to the ground ensuring brakes and motion locks are applied turning off engine power securing equipment in accordance with manufacturer specifications and against unauthorised movement securing site ensuring access ways are clear removing ignition key as required identifying and segregating defective equipment and reporting to authorised personnel connecting batteries to charger as required verifying problems and equipment faults, and implementing appropriate response procedures to unplanned and/or unsafe situations including: environmental conditions (e.g. wind, lightning, storms) failure/loss of control (e.g. brakes and steering) failure of equipment (e.g. hydraulic system) order picking forklift truck instability (e.g. due to deterioration of ground condition, overloading, poor load placement, irregular loads) visually checking order picker forklift truck for any damage or defects prior to operation including: evidence of damage leaks structural weaknesses (including paint separation or stressed welds) working safely at heights using safety equipment safely and efficiently.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

Australian and industry standards relevant to operating an order picking forklift truck Commonwealth, state or territory WHS/OHS legislation and approved codes of practice in relation to one’s own responsibilities hierarchy of control: elimination substitution isolation engineering controls administrative controls personal protective equipment (PPE) methodology to determine weight of a load including the estimation or determination from labels, markings or load paperwork such as: control labels forklift data plates/labels forklift warning decals order picking forklift truck operations and safe operating techniques order picking forklift truck characteristics and capabilities, (including use of load data plates) organisational and workplace standards, requirements, policies and procedures for operating an order picker forklift truck procedures for recording, reporting and maintaining workplace records and information rated capacity and working load limits identification relevant Australian and industry standards, codes of practice and guidelines to safely operate an order picking forklift truck risk control measures including: barricades and traffic control (e.g. traffic management plan) compliance with permit condition requirements from electrical supply authority, including adequate illumination bridging plates disconnected power excavation safeguards insulated electric lines maintaining safety observer zone movement of obstructions observing limits of approach pedestrian control (barricades, signs, etc.) power disconnection or compliance with electrical supply authority requirements safety tags on electrical switches/isolators using safety observer inside exclusion zone using personal protective equipment selecting order picking forklift truck to suit load and workplace conditions typical routine problems encountered operating an order picker forklift truck and equipment, and adjustments required for correction.

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