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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Prepare for mentoring
  2. Specific mentoring needs are identified and confirmed through consultation with appropriate personnel
  3. Mentoring objectives are matched to identified development needs
  4. Mentoring relationship is established with mentoring participant/s
  5. Mentoring approaches are planned, documented and agreed with mentoring participant/s
  6. Mentoring delivery methods are selected appropriate to mentoring participant needs, mentor availability, location and resources
  7. Mentor in the workplace
  8. Mentoring is conducted in a safe and accessible workplace environment
  9. Strategies and techniques are employed that facilitate the learning process
  10. Mentoring objectives, sequence of activities and assessment processes are discussed with mentoring participant/s on a regular basis
  11. Systematic approach is taken to mentoring, which is regularly revised and modified to meet mentoring participant needs
  12. Provide opportunities for practice
  13. Practice opportunities are provided for participant/s
  14. Various methods for encouraging learning are implemented to meet mentoring participant needs
  15. Review mentoring
  16. Mentoring participant/s are encouraged to evaluate own performance and mentoring experience, and to identify areas for improvement
  17. Own performance as a mentor is evaluated and areas for improvement are identified and acted upon
  18. Mentoring participant readiness for assessment is monitored and assistance is provided to collect evidence of satisfactory performance
  19. Mentoring plan and process are evaluated in context of self-assessment, mentoring participant feedback, evaluation of own performance, supervisor comments and measurements against workplace objectives
  20. Mentoring details are recorded according to enterprise and legislative requirements
  21. Review results are used to guide further workplace mentoring

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements and work practices

building trust with mentoring participant/s

communicating effectively verbally and in writing using a range of strategies including:

ensuring language used suits target audience

giving and receiving feedback

listening

questioning

completing and maintaining required documentation and records

developing effective planning documents

ensuring currency of relevant legislative and regulatory knowledge

maintaining confidentiality

making recommendations for further mentoring opportunities

motivating mentoring participant/s

planning and managing time effectively

planning for and managing contingencies

providing high quality reports

sequencing mentoring activity in a way that facilitates the development of competence

transferring and applying skills and knowledge to new contexts

working in a culturally diverse environment.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

access, equity and human rights issues in relation to own area of work

correct use of equipment and any other processes and procedures appropriate for mentoring

ethical handling of performance issues

identification of evidence of competency

intended mentoring outcome

job/role environment skills

mentoring methodologies and strategies

relevant legislation, regulations, codes of practice, standards, policies and procedures including:

equal employment opportunity (EEO)

WHS/OHS and other workplace requirements

relevant workplace tasks, skills and knowledge

workplace:

application of relevant competencies

training plan for competency development.