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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Identify records creators and their accountability requirements
  2. Locate records creators in their organisational structure
  3. Identify activities/functions documented by records
  4. Analyse record keeping system
  5. Explain links between record keeping series
  6. Maintain the normal order of the series
  7. Document records series and relationships over time

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant workplace procedures

communicating and working effectively with others

identifying and using relevant equipment

interpreting and following operational instructions and prioritising work

maintaining security and confidentiality of material

monitoring work activities in terms of planned schedule

operating and adapting to differences in equipment in accordance with operational procedures

planning own work, predicting consequences and identifying improvements

reading and interpreting relevant instructions, procedures, information and signs

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures

using a range of information technology devices including computers, radio frequency devices, electronic data exchange systems

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

housekeeping standards and procedures

operational workflow within a records management system

operational work systems, equipment, management and site operating systems for documenting a records system

problems that may occur and appropriate action that can be taken to resolve these problems

regulations relevant for documenting a records system as part of a records management process

site layout and obstacles

types of equipment used for documenting a records system and the precautions and procedures that should be followed in their use

workplace procedures and policies for documenting a records system including policies on confidentiality and security of information and records.