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Elements and Performance Criteria

1. Plan efficient logistics operations
   • Relevant Australian and international regulations, codes and workplace policies for logistics operations are identified
   • Specifications and/or requirements for task outcomes are obtained, interpreted, clarified as required and applied to the development of a work plan
   • Preliminary schedules are matched against operational capacity and capability of available transport systems, equipment and staff
   • Strategies to address identified deficiencies in operational capability and availability are undertaken in accordance with workplace procedures
2. Develop contingency management strategy
   • Sequence of required activities is identified in accordance with company requirements
   • Typical problems that may arise with logistics operations are identified and strategies for dealing with them are determined
   • Contingency management strategies for identified issues/incidents are established and evaluated including reference to previous scenarios of similar nature
3. Produce operation schedules for logistics
   • Resources are arranged in association with relevant Australian and overseas personnel to meet the operational schedules, policy and procedures
   • Australian and international regulatory requirements, codes of practice and workplace procedures are identified and accounted for in operational schedule
   • Records are stored in accordance with workplace procedures
4. Monitor and coordinate systems for logistics operations
   • Outcomes are checked and compared with planned objectives, task instructions and specifications to ensure all requirements are met
   • Non-compliance with quality standards, planned processes or regulatory requirements is identified and appropriate action is initiated to report and rectify identified problems
   • Customer concerns and suggestions for service improvements are acted on in accordance with workplace procedures
   • Changes in Australian and international regulations and codes of practice relevant to export logistics are monitored, identified and appropriate action is initiated to ensure ongoing compliance of export logistics processes and systems

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures completing relevant documentation developing and documenting contingency plans as part of the planning process identifying and solving problems leading others modifying activities depending on operational contingencies, risk situations and environments planning and organising logistics operations reading, interpreting and following local and international transport schedules, regulatory requirements, customer instructions, and workplace procedures and manuals selecting and applying appropriate technology, information and communications systems and procedures working collaboratively with others.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

Australian and international regulatory, permit and licence requirements relevant to logistics broad principles of supply chain management business policies and plans including procedures for outsourcing components of operations and engaging additional resources coaching and mentoring approaches to support team members to share knowledge and skills relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental procedures and regulations relevant sections of national and state/territory regulatory requirements and codes of practice as they relate to the level and type of logistics operations undertaken by the enterprise workplace policies including issue resolution and grievance procedures.

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