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Elements and Performance Criteria

  1. Source potential networks
  2. Current and required future enterprise distribution networks are identified
  3. Potential agents, capable of servicing current or potential operations, are identified
  4. Initial contact is undertaken with potential service providers
  5. Information is sourced from potential service agents regarding their capacity, capability and viability to meet identified operations
  6. Establish potential service provider profiles
  7. Distributor contact details, scope of operation/s, costs and service standards are evaluated and documented
  8. Potential service provider technostructures and infrastructures are assessed, including the system/s compatibility with own operations
  9. Potential service provider current credit ratings are established in accordance with enterprise procedures
  10. Security procedures for potential service providers are established in accordance with workplace requirements
  11. Contract service providers
  12. Terms of operation and performance standards are negotiated with selected service providers
  13. Contracts are completed with selected service provider/s within scope of authority
  14. Service provider performance is monitored against identified targets within the contract
  15. Contract variances are renegotiated in accordance with statutory requirements and changes within the international and local trading environments
  16. Contracts and ancillary documentation are stored in accordance with enterprise and regulatory requirements

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate hazards that may exist during work activities

applying relevant legislation and workplace procedures

assessing logistics functions

communicating and negotiating effectively with others when establishing an international distribution network

completing documentation related to establishing an international distribution network

modifying activities to cater for variations in workplace contexts and environment

monitoring work activities in terms of planned schedule

negotiating and monitoring contracts

operating and adapting to differences in equipment in accordance with standard operating procedures

operating electronic communications equipment to required protocol

planning and organising international distribution systems and projects

prioritising work and coordinating self and others in relation to workplace activities

providing leadership and working collaboratively with others when establishing an international distribution network

reading and interpreting contracts, distribution specifications, regulatory requirements and customer instructions relevant to establishing an international distribution network

resolving issues and conflicts

selecting and applying appropriate computing and communications technology, information systems and procedures

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

applicable contract law

application of current competencies within functional activity

application of relevant Australian and international standards and associated certification requirements

Australian and international regulations, codes of practice and legislative requirements relevant to establishing and maintaining international distribution networks

Australian Dangerous Goods Code and relevant Australian and international regulations and standards applicable to transport and distribution of dangerous goods and hazardous substances

banking procedures and exchange rates

focus of operation of distribution systems, resources, management and workplace operating systems

hazards and risks that may arise when establishing an international distribution network and ways of controlling the risks involved

international legislation regarding carriage of goods

operational procedures for document control

problems that may occur when establishing an international distribution network and action that can be taken to report or resolve these problems

quality and customer service standards, policies and procedures

relevant aspects of international and domestic trade operations

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and regulations

resource availability including the competencies of individuals in the team/group

workplace policies and processes for establishing an international distribution network.