Elements and Performance Criteria
- Source potential networks
- Current and required future enterprise distribution networks are identified
- Potential agents, capable of servicing current or potential operations, are identified
- Initial contact is undertaken with potential service providers
- Information is sourced from potential service agents regarding their capacity, capability and viability to meet identified operations
- Establish potential service provider profiles
- Distributor contact details, scope of operation/s, costs and service standards are evaluated and documented
- Potential service provider technostructures and infrastructures are assessed, including the system/s compatibility with own operations
- Potential service provider current credit ratings are established in accordance with enterprise procedures
- Security procedures for potential service providers are established in accordance with workplace requirements
- Contract service providers
- Terms of operation and performance standards are negotiated with selected service providers
- Contracts are completed with selected service provider/s within scope of authority
- Service provider performance is monitored against identified targets within the contract
- Contract variances are renegotiated in accordance with statutory requirements and changes within the international and local trading environments
- Contracts and ancillary documentation are stored in accordance with enterprise and regulatory requirements