REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Relevant regulations codes of practice and legislative requirements

Relevant OHampS and environmental protection procedures and regulations

Workplace policies and processes for the development of a workplace learning environment

Problems that may occur during the development of a workplace learning environment and action that can be taken to report or resolve the problems

Business policies and plans including training and assessment

Focus of operation of work systems resources management and workplace operating systems

The application of current competencies within functional activity

Application of relevant assessment guidelines and endorsed competency standards appropriate for the workplace

Resource availability including the competencies of individuals in the teamgroup

Quality and customer service standards policies and procedures

Relevant workplace documentation procedures

Required skills

Communicate effectively with others when developing a workplace learning environment

Read and interpret competency standards job specifications training and assessment instructions and materials relevant to the development of a workplace learning environment

Prioritise work and coordinate self and others in relation to workplace learning opportunities and activities

Complete documentation related to developing a workplace learning environment

Operate electronic communication equipment to required protocol

Provide leadership and work collaboratively with others when developing a workplace learning environment

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems that may arise during the development of a workplace learning environment in accordance with regulatory requirements and workplace procedures

Apply precautions and required action to minimise control or eliminate hazards that may exist during work activities

Plan and organise learning opportunities

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies risk situations and environments

Apply relevant assessment guidelines and endorsed competency standards appropriate for the workplace

Work systematically with required attention to detail without injury to self or others or damage to goods or equipment

Select and apply appropriate technology learning and assessment resources information systems and procedures

Adapt to differences in equipment in accordance with standard operating procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies and other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials andor equipment andor

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through appropriately simulated activities at the registered training organisation andor

in an appropriate range of situations in the workplace

Learning activities may be:

This unit operates in an environment where:

Customers may be:

Operations may be conducted:

The workplace environment may involve:

Workplace learning environment may involve:

Consultative and learning processes may involve:

Communications systems may involve:

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

Documentation/records may include:

Applicable regulations and legislation may include: