REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Relevant regulatory and code requirements

Relevant OHampS responsibilities and procedures

Workplace protocols and procedures for monitoring the performance of supply contractors

Workplace contract performance and disputation policies and procedures

Workplace business policies and plans as they relate to supply contracts including procedures for maintenance of confidentiality

Focus of operation of recording reporting and statistical analysis systems and resources

Resource availability including the processing capacity of equipment and software systems for statistical analysis of data

Typical problems that can occur with supply contracts and related appropriate action that can be taken

Required skills

Communicate effectively with others when monitoring supplier performance

Read and interpret instructions procedures and information relevant to the monitoring of supplier performance

Interpret and follow operational instructions and prioritise work

Complete documentation related to the monitoring of supplier performance

Operate electronic communication equipment to required protocol

Work collaboratively with others when monitoring supplier performance

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems that may occur when monitoring supplier performance in accordance with regulatory requirements and workplace procedures

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies risk situations and environments

Work systematically with required attention to detail

Select and appropriately apply technology information systems and procedures when monitoring supplier performance

Adapt to differences in equipment in accordance with standard operating procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies and other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials andor equipment andor

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through appropriately simulated activities at the registered training organisation andor

in an appropriate range of situations in the workplace

The workplace environment may involve twenty-four hour operation and may include:

Services, products, risks, work systems and requirements may:

Operations involve:

The key requirement of this unit is to:

Contracts may be:

Document/data interchange may be:

Suppliers may include:

Contract non-conformance must be:

Relevant regulations/legislation may be related to:

Consultative processes may involve:

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

Information/documentation may include:

Applicable regulations and legislation may include: