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Elements and Performance Criteria

  1. Set up mail and parcels sorting equipment for operation
  2. Operate mail and parcels sorting equipment
  3. Complete sorting process for mail and parcels

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

communicating effectively with others

completing relevant documentation

identifying and correctly using relevant equipment

interpreting and applying relevant agreements, codes of practice and other legislative requirements

interpreting and following operational instructions and prioritising work

modifying activities depending on operational contingencies, risk situations and environments

planning and monitoring work schedule, predicting consequences and identifying improvements

reading and interpreting relevant instructions, procedures, information and signs

selecting and using required personal protective equipment

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to equipment.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

Australian and international codes and regulations relevant to mail operations

hazards that may occur when operating computerised mail and parcels sorting equipment and ways of controlling the risks involved

operational work systems, equipment, management and site operating systems for operating computerised mail and parcels sorting equipment

problems that may occur and appropriate action that can be taken to resolve/avoid these problems

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and guidelines

relevant personal protective equipment and procedures for its use

requirements of automated mail processing systems, operations and relevant equipment

site layout

workplace procedures and policies for operating computerised mail and parcels sorting equipment.