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Elements and Performance Criteria

  1. Identify configuration management requirements
  2. Sources of information relevant to configuration management are identified and obtained in accordance with organisational policy and procedures
  3. Currency of information is reviewed and documented in accordance with organisational policy and procedures
  4. Configuration management requirements are defined and documented in accordance with organisational policy and procedures
  5. Develop configuration management processes
  6. Consultation with stakeholders is conducted in accordance with organisational policy and procedures
  7. Configuration management processes are developed and recorded in accordance with organisational policy and procedures
  8. Key performance indicators are developed and documented in accordance with organisational policy and procedures
  9. Analysis of configuration management processes is developed and documented in accordance with organisational policy and procedures
  10. Apply configuration management processes
  11. Configuration management risks and impacts are identified, recorded and managed
  12. Configuration management procedures are applied in accordance with legislative requirements
  13. Configuration management processes are carried out in accordance with organisational policy and procedures
  14. Failures and variances are documented, reported and managed in accordance with organisational policy and procedures
  15. Participation and contribution to configuration management processes are established and maintained
  16. Review configuration management processes
  17. Performance systems and processes are monitored and analysed to assess progress
  18. Systems, procedures and records associated with documenting performance are managed in accordance with organisational requirements
  19. Configuration management processes are reviewed in accordance with organisational policy and procedures
  20. Changes required are identified and prepared in accordance with organisational policy and procedures
  21. Amendments to configuration management processes are incorporated into plans and promulgated to relevant stakeholders in accordance with organisational policy and procedures

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adhering to relevant work health and safety (WHS)/occupational health and safety (OHS) requirements

applying configuration management and project management knowledge relevant to configuration management processes

displaying resilience by continuing to move forward despite criticism or setbacks

focusing on clearly communicating configuration management processes, presenting information confidently and selecting appropriate medium for communication to a range of audiences

identifying and establishing configuration management operation processes

identifying, acquiring and adjusting resources as required to ensure effective/efficient performance of processes

identifying, reviewing and analysing information that may impact on configuration management processes, or may be impacted by configuration management processes

initiating and efficiently monitoring processes

initiating any remedial action required

managing configuration management processes effectively and efficiently

negotiating and communicating effectively with key internal and external stakeholders and resolving potential areas of conflict or concern to ensure overall configuration management objectives are achieved

undertaking research and analysis to identify and develop configuration management processes

using appropriate information technology and software for configuration management processes

using organisational strategic objectives to identify and assess potential alliances and effective strategies.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

codification and cataloguing processes

configuration management principles and processes

industrial base capability

legislative and regulatory environment, including relevant environmental and sustainability issues

logistics governance

management processes

organisational policy and procedures

organisational role relevant to configuration management

product knowledge related to systems and/or equipment in service in the organisation

safety, legislative and statutory requirements, including relevant environmental and sustainability issues.