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Elements and Performance Criteria

  1. Analyse maintenance requirement
  2. Maintenance tasks are received and analysed for operational maintenance requirements
  3. Information is sourced and analysed to identify maintenance factors to be considered in supporting operations
  4. Logistics information management systems are utilised in scheduling and coordinating maintenance
  5. Workshop equipment maintenance is scheduled within constraints of delivering maintenance support
  6. Considerations for production/maintenance planning are applied to derive most efficient employment of maintenance equipment and personnel
  7. Maintenance support enabling components are identified and established
  8. Instructions are prepared and delivered to implement and coordinate maintenance support
  9. Risk analysis is conducted to identify and mitigate against unacceptable risks
  10. Technical advice is provided to management and stakeholders
  11. Manage maintenance support
  12. Maintenance technical policy and procedure are applied when conducting maintenance support
  13. Work health and safety (WHS)/occupational health and safety (OHS) requirements and recognised safety precautions are applied throughout operation in accordance with standard procedures
  14. Maintenance personnel are supervised, and efficiently and effectively employed within their area of speciality
  15. Repair/recovery support requests are received and appropriate response is developed to support task
  16. Maintenance effort is monitored to ensure workload is effectively distributed across maintenance organisation
  17. Operational or organisational constraints are recognised and maintenance tasks are directed to align with these constraints
  18. Maintenance activity is monitored to ensure maintenance organisations are conducting activity with appropriate authority and in accordance with organisational policy and procedures
  19. Liaison with agencies involved in operation, maintenance and supply chain is carried out to ensure most effective coordination of effort
  20. Maintenance support priorities are set to align maintenance support activities with organisational objectives
  21. Forecast repair parts requirements
  22. Repair parts agencies are liaised with to coordinate provisioning of repair parts to meet forecast maintenance requirements
  23. Supply and demand of repair parts is monitored to ensure repair parts and materials are available to support maintenance activities
  24. Management of repair parts records are monitored to ensure visibility over repair parts to support maintenance planning

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying maintenance support planning knowledge when planning support

applying maintenance planning tools to inform maintenance support planning

applying planning processes

communicating technical advice

delivering clear, concise, and accurate instructions

identifying relationships between organisational goals and recognising how own planning contributes to achieving these goals

liaising with external agencies to coordinate maintenance support

preparing maintenance reports

providing advice to managers

supervising a team of tradespeople

using information technology and software.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

backloading management principles

backlog management principles

cannibalisation and salvage policy and procedures

concept of reliability, availability and maintainability/usability codes

grades of repair

legislative and regulatory requirements

likely consequences of terrain and weather on material

lines of maintenance support

maintenance advisory bulletins

maintenance planning processes

maintenance policy, procedures and instructions

maintenance role relevant to integrated logistics support

material maintenance plan

repair parts policy as it relates to authorisation to fit and configuration control

repair parts supply processes

standard operating procedures

technical regulations, policy and procedure

types of maintenance support

workflow management principles

workshop production management principles.