Elements and Performance Criteria
- Prepare for catering operations
- Information is sourced and analysed to identify catering factors to be considered in supporting operations
- Logistics information management systems and planning tools are utilised in scheduling and coordinating catering
- Catering equipment maintenance is scheduled within constraints of delivering catering support to operations
- Catering facility establishment is monitored to promote a functional and technically efficient catering operation
- Instructions are prepared and delivered to implement and coordinate catering operations
- Technical advice is provided to management and stakeholders
- Work health and safety (WHS)/occupational health and safety (OHS) requirements and recognised safety precautions are applied throughout operation in accordance with standard procedures
- Ensure compliance with food safety
- Resources required to meet food safety requirements are accessed and made available
- Observance of food safety programs is monitored
- Corrective action in response to food safety noncompliance is taken in close consultation with senior caterer
- Food recall or quarantine notices are acted on to ensure food safety
- Manage food service
- Catering team is supervised to ensure links between receipt and storage of food, food preparation and food service are actively maintained to meet food standards and catering support requirements
- Menu planning and preparation is monitored to ensure menu complements the operational plan and provides sound nutritional balance to personnel
- Staff rostering is monitored to ensure it accurately reflects catering support requirements and utilises staff efficiently and sustainably
- Organisational policies and procedures relating to food service are implemented and monitored in delivering catering support
- Consistent quality in service and food product is supervised to meet food standards and catering support requirements
- Inventory management relating to provisioning, procurement, supply, receipt and storage of food and food service material is supervised to meet food standards and catering support requirements
- External stakeholders are liaised with during ongoing monitoring of catering support requirements
- Processes and procedures relating to food usage and resource accounting are monitored
- Minimise waste and manage food and waste disposal
- Opportunities to reduce waste are identified and acted on within catering facility
- Cost control procedures are implemented to minimise waste within catering facility and to use catering resources efficiently
- Development and implementation of waste management arrangements are monitored to ensure waste management supports good field hygiene and environmental protection
- Waste management processes and procedures are monitored to ensure compliance with field hygiene and environmental standards
- Agencies responsible for removing waste and monitoring field hygiene are liaised with to ensure compliance with field hygiene and environmental standards