This describes the essential skills and knowledge and their level required for this unit

Evidence shall show that knowledge has been acquired of safe working practices and finding and repairing faults in high volume office equipment

All knowledge and skills detailed in this unit should be contextualised to current industry practices and technologies

KSEHA High volume office equipment fault finding and repair

Evidence shall show an understanding of high volume office equipment fault finding and repair applying safe working practices and relevant Standards Codes and Regulations to an extent indicated by the following aspects

T Copierprinter software functions and configuration

Copierprinter software functions and configuration options

Device driver software installation and configuration

Available user function

Diagnostic software functions and their use

Fault identification and repair

T Business machine transducers

Function of transducers encompassing

Linear position amp velocity

Angular position measurement

Angular velocity measurement

Temperature sensors

Humidity sensors

Current sensors

Piezo sensors

Temperature sensors types operating principles and applications thermocouples resistance temperature detectors RTD thermistors bimetal temperature sensors and the like

Optoelectronics device types operating principles and applications photo resistors photodiodes phototransistors LASCR photovoltaic devices optocouplers lasers and the like

T High volume business machine functions and faults

Operating features of electric motors relays and solenoids clutches and tachometers

Function and operation of feed mechanisms drivetrains and cleaning processors

Input accessories their function and operating principle encompassing

paper trays

high capacity bins

document feeders

duplex unit

manual bypass

coin boxes

card readers

raster image processing unit

Output accessories their function and operating principle encompassing

sorters

staplers

collators

folders

stackers

fault identification and repair

machine faults

line faults

T Colour photocopiers operating principles

Principles of colour and colour separation encompassing

Effects of light on the eye

Colour principles

Colour separation

Colour mixing processes

Colour Wheel

Colour separation in colour photocopying encompassing

Three scan process

Four scan process

Under colour removal

Principles of colour photocopying

Reflected light paths

Block diagrams of photocopiers

Principles of operation

Scanning processes of colour photocopiers encompassing

CCD

Pre amps

Auto gain

Image Processing Unit

Laser unit

Exposure processes

Printing processes of colour photocopiers encompassing

Laser diode unit

Polygon mirrors

Laser synchronising and detector encompassing

Cylindrical lens

Routine maintenance and servicing encompassing

Optics

Paper feeds

Developer unit

Drum unit

Belts and rollers

Fusing unit

fault identification and repair

machine faults

line faults

T Facsimile machine operating principles

Subsystem components ie functional blocks operating parameters encompassing

CCITT standards

analogue and digital transmissions

transmission process

phases of facsimile calls

Scanning operations encompassing

single photosensor

CCD Operations

area image sensors

lighting systems

optical systems

Signal processing encompassing

picture reduction

modems

Printing processes encompassing

thermal

plain paper

carbon transfer

ink jet

Dialing parameters encompassing

pulse decadic dialing

DTMF

manual dial

blind dial line and dial detect

redial and listen to dial

Coding systems encompassing

data compression

Modified Hauffman MH systems

Modified Read MR systems

Modified Read MMR systems

K factor

Error Correction Modes ECM

Operational principles encompassing

transmission

reception

copying

Installation operation maintenance and servicing procedures encompassing

disassembly and assembly

consumable replacement

cleaning

fault identification and repair

machine faults

line faults

Facsimile services encompassing

fax stream

duet

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

The Evidence Guide forms an integral part of this unit It must be used in conjunction with all parts of the unit and performed in accordance with the Assessment Guidelines of this Training Package

Overview of Assessment

Longitudinal competency development approaches to assessment such as Profiling require data to be reliably gathered in a form that can be consistently interpreted over time This approach is best utilised in Apprenticeship programs and reduces assessment intervention It is the Industrypreferred model for apprenticeships However where summative or final assessment is used it must include the application of the competency in the normal work environment or at a minimum the application of the competency in a realistically simulated work environment It is recognised that in some circumstances assessment in part or full can occur outside the workplace However it must be in accord with industry and regulatory policy

Methods chosen for a particular assessment will be influenced by various factors These include the extent of the assessment the most effective locations for the assessment activities to take place access to physical resources additional safety measures that may be required and the critical nature of the competencies being assessed

The critical safety nature of working with electricity electrical equipment gas or any other hazardous substancematerial carries risk in deeming a person competent Sources of evidence need to be rich in nature to minimise error in judgment

Activities associated with normal everyday work influence decisions about howhow much the data gathered will contribute to its richness Some skills are more critical to safety and operational requirements while the same skills may be more or less frequently practised These points are raised for the assessors to consider when choosing an assessment method and developing assessment instruments Sample assessment instruments are included for Assessors in the Assessment Guidelines of this Training Package

Critical aspects of evidence required to demonstrate competency in this unit

Before the critical aspects of evidence are considered all prerequisites shall be met

Evidence for competence in this unit shall be considered holistically Each Element and associated performance criteria shall be demonstrated on at least two occasions in accordance with the Assessment Guidelines UEE Evidence shall also comprise

A representative body of work performance demonstrated within the timeframes typically expected of the discipline work function and industrial environment In particular this shall incorporate evidence that shows a candidate is able to

Implement Occupational Health and Safety workplace procedures and practices including the use of risk control measures as specified in the performance criteria and range statement

Apply sustainable energy principles and practices as specified in the performance criteria and range statement

Demonstrate an understanding of the essential knowledge and associated skills as described in this unit It may be required by some jurisdictions that RTOs provide a percentile graded result for the purpose of regulatory or licensing requirements

Demonstrate an appropriate level of skills enabling employment

Conduct work observing the relevant Anti Discrimination legislation regulations polices and workplace procedures

Demonstrated consistent performance across a representative range of contexts from the prescribed items below

Find and repair faults in high volume office equipment as described in and including

A

Using methodical fault finding techniques

B

Finding faults efficiently

C

Removeadjustingreplacing components without damage

D

Testing equipment operation

E

Providing written justification for the repairs and obtain acceptance of repairs

F

Dealing with unplanned events by drawing on essential knowledge and skills to provide appropriate solutions incorporated in a holistic assessment with the above listed items

Note Successful completion of relevant vendor training may be used to contribute to evidence on which competency is deemed In these cases the alignment of outcomes of vendor training with performance criteria and critical aspects of evidence shall be clearly identified

Note:
Successful completion of relevant vendor training may be used to contribute to evidence on which competency is deemed. In these cases the alignment of outcomes of vendor training with performance criteria and critical aspects of evidence shall be clearly identified.

Context of and specific resources for assessment

This unit should be assessed as it relates to normal work practice using procedures information and resources typical of a workplace This should include

OHS policy and work procedures and instructions

Suitable work environment facilities equipment and materials to undertake actual work as prescribed by this unit

These should be part of the formal learningassessment environment

Note

Where simulation is considered a suitable strategy for assessment conditions must be authentic and as far as possible reproduce and replicate the workplace and be consistent with the approved industry simulation policy

The resources used for assessment should reflect current industry practices in relation to finding and repairing faults in high volume office equipment

Method of assessment

This unit shall be assessed by methods given in Volume Part Assessment Guidelines

Note

Competent performance with inherent safe working practices is expected in the industry to which this unit applies This requires that the specified essential knowledge and associated skills are assessed in a structured environment which is primarily intended for learningassessment and incorporates all necessary equipment and facilities for learners to develop and demonstrate the essential knowledge and skills described in this unit

Concurrent assessment and relationship with other units

For optimisation of training and assessment effort competency development in this unit may be arranged concurrently with unit

UEENEEHA

UEENEEH112A

Troubleshoot digital subsystems

UEENEEHA

UEENEEH113A

Troubleshoot amplifiers in an electronic apparatus

UEENEEHA

UEENEEH115A

Develop software solutions for microcontroller based systems

The critical aspects of occupational health and safety covered in unit UEENEEEA and other discipline specific occupational health and safety units shall be incorporated in relation to this unit

The critical aspects of occupational health and safety covered in unit UEENEEE101A and other discipline specific occupational health and safety units shall be incorporated in relation to this unit.