Elements and Performance Criteria
- Plan for the management of a network fault
- OHS practices/procedures and environmental and sustainable energy procedures, which may influence the management of network faults, are reviewed and determined.
- Purpose of the management is established after data is analysed and expected outcomes of the work are confirmed with the appropriate personnel.
- Organisational established procedures on policies and specifications for the management of network faults are obtained or established with the appropriate personnel.
- Identification and testing procedures are discussed with/directed to the appropriate personnel in order to ascertain the occurrence of a network fault.
- Testing parameters are established from organisational established procedures on policies and specifications.
- Equipment/tools and personal protective equipment are selected based on specified Performance Criteria and established procedures.
- Work roles and tasks are allocated according to requirements and individuals’ competencies.
- Work is prioritised and sequenced for the most efficient/effective outcome, completed within an acceptable timeframe to a quality standard and in accordance with established procedures.
- Liaison and communication issues with other/authorised personnel, authorities, clients and land owners are resolved and activities coordinated to carry out work.
- Risk control measures are identified, prioritised and evaluated against the work schedule.
- Relevant work permits are secured to coordinate the performance of work according to requirements and/or established procedures.
- Action plan is developed as per requirements and established procedures.
- Carry out the management of a network fault
- Action plan is initiated and continually monitored to ensure outcomes are being met.
- OHS and sustainable energy principles, functionality and practices to reduce the incidents of accidents and minimise waste are incorporated into the network fault solution in accordance with requirements and/or established procedures.
- Network fault management decisions are made on the basis of safety and effective outcomes according to requirements and/or established procedures.
- Stakeholders/customers are kept informed of current status regarding plan progress and recent developments.
- Technical advice is given regarding potential hazards, safety risks and control measures so that monitoring and preventative action can be undertaken and/or appropriate authorities consulted, where necessary, in accordance with requirements and established procedures.
- Essential knowledge and associated skills are applied to analyse specific data and compare it with compliance specifications to ensure completion of the project within an agreed timeframe according to requirements.
- Testing of network fault management procedures is undertaken according to requirements and established procedures.
- Work teams/groups are arranged, coordinated and evaluated to ensure planned goals are met according to established procedures.
- Solutions to non-routine problems are identified and actioned, using acquired essential knowledge and associated skills, according to requirements.
- Quality of work is monitored against personal performance agreement and/or established organisational and professional standards.
- Strategic plans are developed incorporating organisation initiatives as per established procedures.
- Complete the management of a network fault
- Final inspection of the network is undertaken to ensure it complies with all requirements and report includes all specifications and documentations needed to complete the project.
- Appropriate personnel are notified of completion and reports and/or completion documents are finalised/commissioned.
- Reports and/or completion documents are submitted to relevant personnel/organisations for approval and, where applicable, statutory or regulatory approval.
- Approved copies of network fault management documents are issued and records are updated in accordance with established procedures.