This describes the essential skills and knowledge and their level required for this unit

Skills may include

communication skills that take into account the culture background and abilities of the client while demonstrating a knowledge of communication techniques including

listening and questioning techniques

verbal and nonverbal communication

negotiation techniques

conducting client consultation and analysis and consistently responding appropriately to each clients service requirements

language literacy and numeracy skills relevant to the role and the workplace requirements

consistent prevention of fibre stitching and base damage

consistent safe application of cleaning procedures to human and synthetic hair fibres with a variety of knotting stitching and base materials

consistent safe application of a range of cutting styling and finishing techniques to achieve predetermined looks on wigs and hairpieces

Knowledge may include

the provisions of relevant occupational health and safety legislation and regulations

the elements and principles of design

a range of head blocks and their suitability for attaching wigs and hairpieces

a range of attachment tools

knowledge of a range of wigs and hairpieces and their applications

different hair fibres used in wigs and hairpieces including

human hair European EuroAsian and Asian

synthetic fibre

animal hair

The evidence guide describes the underpinning knowledge and skills that must be demonstrated to prove competence It is essential for assessment and must be read in conjunction with the performance criteria the range statement and the assessment guidelines of the relevant Training Package

Overview of assessment

A person who demonstrates competency in this unit of competency must be able to consult with clients recommend fibres and produce madetomeasure full head wigs and hairpieces to meet client requirements for a range of applications

Knowledge and skill in the application of relevant legislation and workplace policies and procedures must also be demonstrated

Specific evidence requirements

Critical aspects for assessment and evidence required to demonstrate competency in this unit

knowledge and consistent application of relevant workplace policies and procedures

knowledge and consistent application of federal state and local health and hygiene legislation and regulations

knowledge and consistent application of safe work practices and the safe use of wig servicing hair cutting and styling equipment including the use of protective measures according to occupational health and safety legislation regulations and requirements

ability to consistently use effective questioning and active listening techniques to sympathetically consult and negotiate with clients identify client requirements maintain confidentiality and ensure client comfort and safety throughout the service

ability to analyse and identify the elements of hair designs and alternative techniques that may be applied to achieve those designs

ability to complete finished designs on wigs and hairpieces within designated workplace timeframes

ability to evaluate completed wig and hairpiece designs and confirm client satisfaction with the finished result

Context of assessment

For valid and reliable assessment of this unit competency should be consistently demonstrated over a period of time and observed by the assessor andor the technical expert working in partnership with the assessor The technical expert may include the hairdresser andor an experienced wig maker at the workplace

Competency should be demonstrated in the workplace or a simulated workplace environment in a range of situations that may include client interruptions and involvement in other related activities normally expected in the workplace For further guidance on the use of an appropriate simulated environment refer to the Assessment Guidelines in this Training Package

Specific resources for assessment

Competency for this unit should be assessed through access to

a range of wigs and hairpieces

haircutting and hair design products tools and equipment

clients requiring a range of wig or hairpiece applications

Relationship to other units

In the context of an assessmentonly andor a training delivery and assessment pathway all units that relate to a job function can be integrated for assessment purposes

WRHHCB Combine haircut structures on women

WRHHC306B Combine haircut structures on women

or

WRHHCB Combine haircut structures for traditional and classic designs on men

WRHHC307B Combine haircut structures for traditional and classic designs on men

and

WRHHDA Design and apply short to mediumlength hair design finishes

WRHHD303A Design and apply short to medium-length hair design finishes

WRHHDA Design and apply long hair design finishes

WRHHD304A Design and apply long hair design finishes.

none

Method of assessment

The following assessment methods are suggested

Observation of the learner performing a range of tasks in an actual or simulated work environment over sufficient time to demonstrate hisher handling of a range of contingencies Tasks may include

consulting with clients

cleaning wigs and hairpieces

cutting switches and postiche to blend with natural hair

cutting wigs and hairpieces

styling and finishing wigs and hairpieces

applying relevant health regulations

applying relevant workplace procedures that ensure client and operator comfort and safety

Written or oral questions

Thirdparty reports from experienced hairdressers andor wig makers

Completion of selfpaced learning materials including personal reflection and feedback from the trainer coach or supervisor

Evidence required for demonstration of consistent performance

For valid and reliable assessment of this unit evidence should be gathered through a range of methods to indicate consistent performance

It can be gathered from assessment of the unit of competency alone through an integrated assessment activity or through a combination of both

Evidence should be gathered as part of the learning process

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors How these skills are applied varies between occupations and qualifications due to the different work functions and contexts

Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification

Stitching, knotting and fibre type may include:

Wigs and hairpieces may include:

Clients may include:

Styling products may include:

Relevant tools and techniques may include:

Relevant legislation may include:

Workplace policies and procedures may include: