This describes the essential skills and knowledge and their level required for this unit

Skills may include

responding to scalp analysis and recommending and performing scalp treatment services including

preparation of the service area

preparation of products and equipment

preparation of the client

safe application of the treatment

communication skills that take into account the culture background and physical abilities of the client while demonstrating knowledge of the following communication techniques

using open and closed questions

speaking clearly and concisely

using appropriate language

nonverbal communication

written communication

language literacy and numeracy skills relevant to the role and workplace requirements

scalp massage movements

Knowledge may include

provisions of relevant health and hygiene legislation and regulations

provisions of relevant occupational health and safety legislation and regulations

knowledge of the principles of scalp science as they apply to the provision of scalp treatments

workplace policies and procedures in regard to the performance of scalp treatments

knowledge of skin structure and function in relation to scalp treatments and procedures

treatable scalp conditions

the symptoms and appearance of infectious scalp conditions

the workplace product treatment and equipment range and manufacturers instructions and product safety data sheets

The evidence guide describes the underpinning knowledge and skills that must be demonstrated to prove competence It is essential for assessment and must be read in conjunction with the performance criteria the range statement and the assessment guidelines of the relevant Training Package

Overview of assessment

A person who demonstrates competency in this unit of competency must be able to recognise a range of scalp problems develop and apply therapeutic treatments to rectify problems or assist in the management of chronic scalp conditions

Knowledge and skill in the application of local health regulations and the workplace treatment range along with attention to workplace treatment and referral practices and procedures must be demonstrated

Specific evidence requirements

Critical aspects for assessment and evidence required to demonstrate competency in this unit

knowledge and consistent application of relevant workplace policies and procedures and safe work practices in regard to the provision of scalp treatments

knowledge and consistent application of federal state and local health and hygiene legislation and regulations

knowledge of the transmission routes of infectious conditions

recognising common treatable scalp conditions

consistently planning and applying scalp treatment programs as an outcome of scalp analysis

knowledge and skill in the application of a variety of scalp treatments using a variety of techniques and procedures involving skin care

Context of assessment

For valid and reliable assessment of this unit competency should be consistently demonstrated over a period of time and observed by the assessor andor the technical expert working in partnership with the assessor The technical expert may include the hairdresser andor an experienced person at the workplace

Competency should be demonstrated in the workplace or a simulated workplace environment in a range of situations that may include client interruptions and involvement in other related activities normally expected in the workplace For further guidance on the use of an appropriate simulated environment refer to the Assessment Guidelines in this Training Package

Specific resources for assessment

Competency for this unit should be assessed through access to

relevant documentation such as

occupational health and safety legislation and regulations

workplace policy and procedures manuals

client history

a range of clients with different needs

a range of equipment and products appropriate to the trichology workplace

product labels and other sources of product information

a qualified workplace assessor or assessment team

Relationship to other units

In the context of an assessmentonly andor a training delivery and assessment pathway this unit requires an assessment outcome that includes evidence of the application of skills and knowledge to complete trichological assessments

none

WRHHSA Perform trichological assessments

WRHHS404A Perform trichological assessments

WRHHSA Apply the principles of nutrition

WRHHS405A Apply the principles of nutrition.

Method of assessment

The following assessment methods are suggested

Observation of the learner performing a range of tasks in an actual or simulated work environment over sufficient time to demonstrate hisher handling of a range of contingencies Tasks may include

identifying appropriate treatment regimens for a range of scalp conditions

performing a variety of treatment processes

completing patient records relevant to scalp treatments

Written andor oral questions to assess knowledge and understanding of scalp treatments including aftercare advice and relevant legislation

Thirdparty reports from experienced trichologists in the workplace

Completion of selfpaced learning materials including personal reflection and feed back from the trainer coach or supervisor

Evidence required for demonstration of consistent performance

For valid and reliable assessment of this unit evidence should be gathered through a range of methods to indicate consistent performance

It can be gathered from assessment of the unit of competency alone through an integrated assessment activity or through a combination of both

Evidence should be gathered as part of the learning process

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors How these skills are applied varies between occupations and qualifications due to the different work functions and contexts

Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification

Patients may include:

Available workplace therapies and procedures may include:

Treatment plans may include:

Workplace policies and procedures may include:

Legislative requirements may include:

Topical treatments may include:

Beneficial home care treatments may include:

Lifestyle adjustments may include: