This describes the essential skills and knowledge and their level required for this unit

Skills may include

ability to diagnose various hair loss problems

ability to use a microscope as a tool to aid diagnosis when necessary

ability to recognise which therapy if any is indicated for specific problems

client consultation that takes into account the culture background and physical abilities of the client while demonstrating knowledge of the following communication techniques

using open and closed questions

speaking clearly and concisely

using appropriate language

nonverbal communication

written communication

consistent and sensitive ongoing client counselling that

puts patients at ease and reassures them

explains treatment or nontreatment prognosis and options

explains each stage of the treatment program

language literacy and numeracy skills relevant to the role and workplace requirements

Knowledge may include

provisions of relevant health and hygiene legislation and regulations

provisions of relevant occupational health and safety legislation and regulations

the role and function of the following body systems

endocrine

autonomic nervous

circulatory

immune

digestive

nutrition

microscopy

relevant hair loss symptoms and therapies including

signs and symptoms

causes

available therapies

The evidence guide describes the underpinning knowledge and skills that must be demonstrated to prove competence It is essential for assessment and must be read in conjunction with the performance criteria the range statement and the assessment guidelines of the relevant Training Package

Overview of assessment

A person who demonstrates competency in this unit of competency must be able to diagnose specific hair loss problems using microscopy if necessary Shehe must decide appropriate therapies based on the patients problem and case history determine the need for referral to other professionals and communicate information to the patient in a simple reassuring manner

Specific evidence requirements

Critical aspects for assessment and evidence required to demonstrate competency in this unit

knowledge and consistent application of relevant workplace policies and procedures

consistently applying the use of microscopy as a tool in hair loss diagnosis and treatment

consistently applying patient diagnosis to assess where therapeutic hair loss treatment therapies are indicated

consistently applying available therapies in therapeutic hair loss treatment

ability to plan and implement hair loss treatment therapy programs involving topical treatments andor nutritional therapies

consistently referring patients to other professionals where indicated

consistently and sensitively counselling patients at all stages of the program

accurately and legibly recording relevant data on patient histories

Context of assessment

For valid and reliable assessment of this unit competency should be consistently demonstrated over a period of time and observed by the assessor andor the technical expert working in partnership with the assessor The technical expert may include the trichologist andor an experienced person at the workplace

Competency should be demonstrated in the workplace or a simulated workplace environment in a range of situations that may include client interruptions and involvement in other related activities normally expected in the workplace For further guidance on the use of an appropriate simulated environment refer to the Assessment Guidelines in this Training Package

Specific resources for assessment

Competency for this unit should be assessed through access to

relevant documentation such as

workplace policy and procedures manuals

workplace forms

occupational health and safety legislation and regulations

an appropriately stocked and equipped clinic or simulated clinic environment

relevant learning materials

a qualified workplace assessor or assessment team

Relationship to other units

This unit is a corequisite for a range of trichology units It requires an assessment outcome that includes evidence of the application of knowledge of hair loss diagnosis nutrition and topical treatment therapies to the performance of one or more trichological treatments

none

WRHHSA Develop and apply scalp treatment therapies

WRHHS406A Develop and apply scalp treatment therapies

WRHHSA Perform hair loss diagnosis

WRHHS407A Perform hair loss diagnosis

WRHHSA Design and provide nutritional therapies

WRHHS408A Design and provide nutritional therapies.

Method of assessment

The following assessment methods are suggested

Observation of the learner performing a range of tasks in an actual or simulated work environment over sufficient time to demonstrate hisher handling of a range of contingencies Tasks may include

identifying patient problem

developing and implementing a hair loss therapy plan including nutritional supplements and topical treatments according to an assessment of client needs

providing complementary advice according to client needs

Written andor oral questioning to assess knowledge and understanding of the relationship between nutrition and healthy hair and scalp

Case studies and scenarios involving referrals to and teamwork with other professionals

Evidence required for demonstration of consistent performance

For valid and reliable assessment of this unit evidence should be gathered through a range of methods to indicate consistent performance

It can be gathered from assessment of the unit of competency alone through an integrated assessment activity or through a combination of both

Evidence should be gathered as part of the learning process

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors How these skills are applied varies between occupations and qualifications due to the different work functions and contexts

Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification

Hair loss therapy is limited to treatment for:

Patients may include:

Topical treatments may include:

Nutritional supplements may include:

A therapeutic treatment plan may include:

Therapeutic treatments may include:

Legislative requirements may include:

Workplace policies and procedures may include:

Lifestyle adjustments may include: