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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

Required Skills

Evidence Required

The following components of the evidence guide relate directly to the performance criteria and the range of variables for the unit of competency and provide guidance for assessment of the unit in the workplace andor training program

Critical Aspects of Evidence

Competency in this unit requires evidence that the candidate

Can accurately identify the requirements of a new display

Can create a display plan that meets the requirements of the product the audience and the organisation

Can successfully implement the display plan and maintain the display

Underpinning Skills and Knowledge

Knowledge and skills are essential to apply this unit in the workplace to transfer to other contexts and deal with unplanned events The requirements for this unit of competency are listed below

Basic design principles including

flow of product

The audience for the display and what the display needs to communicate

A variety of display options

Organisational requirements in terms of product display

Creative thinking skills

Representing ideas in the form of a display plan

Observing when display needs to be changed updated or altered

Maintaining display

Communicating display ideas to others

Seeking and accepting feedback from others

Generic Process Skills

There are a number of processes that are learnt throughout work and life which are required in all jobs They are fundamental processes and generally transferable to other work functions Some of these are covered by the key competencies although others may be added The questions below highlight how these processes are applied in this unit of competency Following each question a number indicates the level to which the key competency needs to be demonstrated where not required perform the process perform and administer the process and perform administer and design the process

How can communication of ideas and information be applied

Ideas for the display need to be communicated to relevant personnel

How can information be collected analysed and organised

Information on the products to be displayed and the audience for the display will be gathered and analysed

How are activities planned and organised

Implementing the display plan will involve planning and organising a range of activities

How can team work be applied

Team work may be required in developing ideas and implementing the plan

How can the use of mathematical ideas and techniques be applied

Mathematical ideas and techniques may be used to develop the display plan

How can problem solving skills be applied

Problem solving skills will be required in designing a display to fit the requirements of the store

How can the use of technology be applied

Technology may be required in creating the display following the plan

Context of Assessment

Assessment Process

For valid and reliable assessment of this unit evidence should be gathered through a range of methods to indicate consistent performance

It can be gathered from assessment of the unit of competency alone through an integrated assessment activity or through a combination of both

Evidence should be gathered as part of the learning process

Integrated Competency Assessment

Evidence is most relevant when provided through an integrated activity which combines the elements of competency for each unit or a cluster of units of competency

The candidate will be required to

Apply knowledge and skills which underpin the process required to demonstrate competence including appropriate key competencies

Integrate knowledge and skills critical to demonstrating competence in this unit

Unit WRRMA can be assessed with other units that make up a particular job function

Evidence Gathering Methods

Evidence should include products processes and procedures from the workplace context Evidence might include

Observation of the person in the workplace

Third party reports from a supervisor

Customer feedback

Answers to questions about specific skills and knowledge

Resources Required

A retail work environment

Relevant documentation such as

store policy and procedures manuals

Access to a range of display products and materials

The following components of the evidence guide relate directly to the performance criteria and the range of variables for the unit of competency and provide guidance for assessment of the unit in the workplace andor training program

Critical Aspects of Evidence

Competency in this unit requires evidence that the candidate

Can accurately identify the requirements of a new display

Can create a display plan that meets the requirements of the product the audience and the organisation

Can successfully implement the display plan and maintain the display

Underpinning Skills and Knowledge

Knowledge and skills are essential to apply this unit in the workplace to transfer to other contexts and deal with unplanned events The requirements for this unit of competency are listed below

Basic design principles including

flow of product

The audience for the display and what the display needs to communicate

A variety of display options

Organisational requirements in terms of product display

Creative thinking skills

Representing ideas in the form of a display plan

Observing when display needs to be changed updated or altered

Maintaining display

Communicating display ideas to others

Seeking and accepting feedback from others

Generic Process Skills

There are a number of processes that are learnt throughout work and life which are required in all jobs They are fundamental processes and generally transferable to other work functions Some of these are covered by the key competencies although others may be added The questions below highlight how these processes are applied in this unit of competency Following each question a number indicates the level to which the key competency needs to be demonstrated where not required perform the process perform and administer the process and perform administer and design the process

How can communication of ideas and information be applied

Ideas for the display need to be communicated to relevant personnel

How can information be collected analysed and organised

Information on the products to be displayed and the audience for the display will be gathered and analysed

How are activities planned and organised

Implementing the display plan will involve planning and organising a range of activities

How can team work be applied

Team work may be required in developing ideas and implementing the plan

How can the use of mathematical ideas and techniques be applied

Mathematical ideas and techniques may be used to develop the display plan

How can problem solving skills be applied

Problem solving skills will be required in designing a display to fit the requirements of the store

How can the use of technology be applied

Technology may be required in creating the display following the plan

Context of Assessment

Assessment Process

For valid and reliable assessment of this unit evidence should be gathered through a range of methods to indicate consistent performance

It can be gathered from assessment of the unit of competency alone through an integrated assessment activity or through a combination of both

Evidence should be gathered as part of the learning process

Integrated Competency Assessment

Evidence is most relevant when provided through an integrated activity which combines the elements of competency for each unit or a cluster of units of competency

The candidate will be required to

Apply knowledge and skills which underpin the process required to demonstrate competence including appropriate key competencies

Integrate knowledge and skills critical to demonstrating competence in this unit

Unit WRRMA can be assessed with other units that make up a particular job function

Evidence Gathering Methods

Evidence should include products processes and procedures from the workplace context Evidence might include

Observation of the person in the workplace

Third party reports from a supervisor

Customer feedback

Answers to questions about specific skills and knowledge

Resources Required

A retail work environment

Relevant documentation such as

store policy and procedures manuals

Access to a range of display products and materials

Range Statement

The Range of Variables provide the range of applications of this unit of competency to allow for differences within enterprises and workplaces. It provides details of practices, knowledge and requirements referred to in the elements and performance criteria. The variables chosen in training and assessment will depend on the work contexts.

The following variables may include but are not limited to:

Purpose of the display may include:

Resources required may include:

fixtures and fittings

Constraints or factors may include:

availability of materials

product characteristics

Organisational requirements may include:

organisational standards

allocated space

Relevant personnel may include:

marketing personnel

external personnel with display creation expertise

Creative thinking techniques may include:

lateral thinking

product association

Display options may include:

The Range of Variables provide the range of applications of this unit of competency to allow for differences within enterprises and workplaces. It provides details of practices, knowledge and requirements referred to in the elements and performance criteria. The variables chosen in training and assessment will depend on the work contexts.

The following variables may include but are not limited to:

Purpose of the display may include:

Resources required may include:

fixtures and fittings

Constraints or factors may include:

availability of materials

product characteristics

Organisational requirements may include:

organisational standards

allocated space

Relevant personnel may include:

marketing personnel

external personnel with display creation expertise

Creative thinking techniques may include:

lateral thinking

product association

Display options may include: